QUESTION 141
Which of the following concepts must be applied to maintain integrity when performing forensic analysis on a device?
A. Standard operating procedure
B. Non-disclosure agreement
C. Acceptable use
D. Chain of custody
Correct Answer: D
QUESTION 142
A user is unable to access an external vendor website from the corporate network. Which of the following Windows command-line tools should a technician use to determine where the issue is potentially occurring?
A. ipconfig
B. nslookup
C. ping
D. tracert
Correct Answer: D
QUESTION 143
A technician is assigned to offboard a user. Which of the following are common tasks on an offboarding checklist? (Select two).
A. Quarantine the hard drive in the user’s laptop.
B. Deactivate the user’s key fobs for door access.
C. Purge all PII associated with the user.
D. Suspend the user’s email account.
E. Turn off the network ports underneath the user’s desk.
F. Add the MAC address of the user’s computer to a blocklist.
Correct Answer: BD
QUESTION 144
A technician is replacing the rack-mounted UPS. Which of the following should the technician consider?
A. Determining availability of compressed air
B. Getting assistance to lift the hardware
C. Checking local low-voltage regulations
D. Testing the fire suppression system
Correct Answer: C
QUESTION 145
Due to recent security issues, the finance department requires a shorter screensaver timeout. Which of the following should a technician use to accomplish this task?
A. gpedit.msc
B. certmgr.msc
C. devmgmt.msc
D. perfmon.msc
Correct Answer: A
QUESTION 146
A technician must install a legacy business application on a new computer. The new computer does not meet the application’s requirements. Which of the following steps should the technician take to ensure the application installs and runs correctly?
A. Use a virtual machine to emulate an older OS.
B. Run the installation in safe mode to avoid driver conflicts.
C. Increase the swap file size to manage potential memory issues.
D. Use an application compatibility toolkit to address any software conflicts.
Correct Answer: A
QUESTION 147
A user needs to test several software replacement possibilities. Part of the process involves installing the different software options on a corporate-imaged sandboxed PC. Which of the following is the best option to allow the user to install the required software?
A. Make the user a member of Domain Admins.
B. Add the user to the local Administrators group.
C. Let the user use credentials from another user who has rights.
D. Give the user the local, high-privileged account password.
Correct Answer: B
QUESTION 148
A technician wants to prevent electrical damage while disassembling a device. The technician turns off the device. Which of the following should the technician do next?
A. Place the computer on an antistatic mat.
B. Work on a plastic surface.
C. Place components in antistatic bags.
D. Connect a wrist strap to a metal frame.
Correct Answer: D
QUESTION 149
Which of the following Microsoft Windows versions would most likely be installed on a server?
A. Windows 10 Enterprise
B. Windows 11 Pro
C. Windows 2022
D. Windows 22H2
Correct Answer: C
QUESTION 150
An end user is unable to print to a network printer but can access everything else on the network Other users in the organization have no issues printing. A technician opens the print queue on the user’s computer and sees the job has failed. Which of the following is the next step to troubleshoot the issue?
A. Printing a test document from another computer on the network
B. Restarting the print spooler from services
C. Removing the printer from the computer and reinstalling it
D. Starting the computer again and attempting to print again
Correct Answer: B
QUESTION 151
A technician is preparing to replace the batteries in rack-mounted UPS system. After ensuring the power is turned off and the batteries are fully discharged, the technician needs to remove the battery modules from the bottom of the rack. Which of the following steps should the technician take?
A. Ensure the fire suppression system is ready to be activated.
B. Use appropriate lifting techniques and guidelines.
C. Place the removed batteries in an antistatic bag.
D. Wear a face mask to filter out any harmful fumes.
Correct Answer: B
QUESTION 152
Which of the following depends on system time accuracy to function properly?
A. Terminal Access Controller Access-control System
B. Kerberos token
C. Remote Authentication Dial-in User Service
D. Wi-Fi Protected Access
Correct Answer: B
QUESTION 153
Which of the following commands is used to manage files in a Linux OS?
A. robocopy
B. curl
C. xcopy
D. cp
Correct Answer: D
QUESTION 154
A user notices that their smartphone’s data usage has increased significantly even when the device is not in use. The phone feels warm, and its battery drains quickly. Which of the following should the user do to address this issue?
A. Check for malicious applications.
B. Disable the Wi-Fi and mobile networks.
C. Reset the device to its factory defaults.
D. Enable airplane mode temporarily.
Correct Answer: A
QUESTION 155
Which of the following provides legal framework to protect intellectual property?
A. DRM
B. AUP
C. EULA
D. NDA
Correct Answer: C
QUESTION 156
A user installed a free application from an unofficial application store. Now, their smartphone displays random pop-ups and shows increased data usage. Additionally, the user cannot perform certain actions such as opening banking applications or updating their OS. Which of the following should the user do first to address the security issues on their smartphone?
A. Perform a factory reset.
B. Clear the device cache.
C. Contact the manufacturer’s support line.
D. Change all passwords on the device.
Correct Answer: A
QUESTION 157
A company recently transitioned to a cloud-based productivity suite and wants to secure the environment from external threat actors. Which of the following is the most effective method?
A. Multifactor authentication
B. Encryption
C. Backups
D. Strong passwords
Correct Answer: A
QUESTION 158
A user receives an unexpected text message containing a link to reset an expired password. Which of the following social engineering attacks is taking place?
A. Vishing
B. Spear phishing
C. Whaling
D. Smishing
Correct Answer: D
QUESTION 159
A technician is selecting a remote access method so users can securely access Linux and Windows servers when working from home. Which of the following should the technician choose to best meet this requirement?
A. File Transfer Protocol
B. Virtual private network
C. Remote Desktop Protocol
D. Remote monitoring and management
Correct Answer: B
QUESTION 160
An administrator must write a script that will output the OS name to a file. Which of the following commands is the best way to accomplish this task?
A. hostname
B. netstat
C. whoami
D. winver
Correct Answer: D