QUESTION 61
Which of the following controls access to certain services to ensure that administrators are not automatically given elevated permissions?
A. PAM
B. MFA
C. DLP
D. SSO
Correct Answer: A
QUESTION 62
Performance on a user’s smartphone is degrading. Applications take a long time to start, and switching between windows also takes a long time. Which of the following diagnostic steps should a mobile technician take first?
A. Restore the phone to factory settings.
B. Restart the phone.
C. Check the phone’s battery state.
D. Uninstall unneeded applications.
Correct Answer: B
QUESTION 63
Which of the following commands is used to look up DNS records for a remote host?
A. find
B. curl
C. dig
D. ip
Correct Answer: C
QUESTION 64
A technician is deploying mobile devices and needs to prevent access to sensitive data if the devices are lost. Which of the following is the best way to prevent unauthorized access if the user is unaware that the phone is lost?
A. Encryption
B. Remote wipe
C. Geofencing
D. Facial recognition
Correct Answer: A
QUESTION 65
An end user’s computer is unable to start. A technician examines the machine and does not hear any unusual noises but determines that no OS is found. Which of the following is most likely corrupt?
A. Basic input/output system
B. New Technology File System
C. Trusted Platform Module
D. Master boot record
Correct Answer: D
QUESTION 66
A technician is setting up a computer for a new user. A requirement is that the user’s documents are stored on a network location and not locally on the computer. Which of the following should the technician configure?
A. File attributes
B. User Account Control
C. Security groups
D. Folder redirection
Correct Answer: D
QUESTION 67
When a corporate laptop is connected to the company network, the laptop is able to reach external websites. However, when the laptop tries to reach any internal websites the following error message appears:
Hmm . . . Cannot reach this page.
Which of the following should a technician configure?
A. Subnet mask
B. DNS settings
C. Default gateway
D. DHCP
Correct Answer: B
QUESTION 68
A user reports some single sign-on errors to a help desk technician. Currently, the user is able to sign in to the company’s application portal but cannot access a specific SaaS-based tool. Which of the following would the technician most likely suggest as a next step?
A. Reenroll the user’s mobile device to be used as an MFA token.
B. Use a private browsing window to avoid local session conflicts.
C. Bypass single sign-on by directly authenticating to the application.
D. Reset the device being used to factory defaults.
Correct Answer: B
QUESTION 69
A user wants to use a USB to move a 4.57GB .pst file from one Windows computer to another. Which of the following filesystems should the USB be formatted with?
A. ext4
B. NTFS
C. FAT32
D. APFS
Correct Answer: B
QUESTION 70
A user needs to install and uninstall software on their Windows laptop but does not need to manage user accounts. The company follows least-privilege principles. Which of the following account types meets these requirements?
A. Guest
B. Power user
C. Service
D. Administrator
Correct Answer: B
QUESTION 71
A technician is investigating a user’s machine that has readable file names with a strange file extension and a text file demanding a cryptocurrency payment to unlock the user’s files. The technician disconnects the user’s machine from the local network. Which of the following should the technician do next?
A. Reinstall the operating system.
B. Restore the most recent backup.
C. Run a deep virus scan.
D. Clear the cache in all browsers.
Correct Answer: B
QUESTION 72
A user hears an unexpected noise coming from their desktop computer. To troubleshoot the issue, a technician needs to open the case. Which of the following actions should the technician take next?
A. Open the system cover.
B. Ground the system.
C. Disconnect the power.
D. Remove any peripheral devices.
Correct Answer: C
QUESTION 73
A popular game frequently freezes and crashes on a mobile phone user’s device. The user updates the OS, but the issue persists. The device is one year old and has plenty of free storage space. Which of the following is the most appropriate first step to troubleshoot this issue?
A. Reinstalling the application
B. Factory resetting the device
C. Disabling background applications
D. Changing the device’s date and time settings
Correct Answer: A
QUESTION 74
A technician inspects the following workstation configuration:
C:UsersCompTIA>ipconfig
Windows IP Configuration
Ethernet adapter Ethernet 2:
Connection-specific DNS suffix.comptia.org
Link-local IPv6 Address fe80::fa64:5eea:bc78:418e87
IPv4 Address 10.203.10.22
Subnet Mask 255.255.255.0
Default Gateway 0.0.0.0
The workstation is unable to open any external websites. The browser displays an error message that says that the site cannot be reached.
A. The wrong DNS suffix is assigned.
B. The workstation IP address is incorrect.
C. The default gateway is not set
D. The subnet mask is incorrect.
Correct Answer: C
QUESTION 75
Today’s status report indicates a server is missing multiple cumulative updates. The system shows the patches were deployed two days ago. The technician notes the server has seven days of uptime. Which of the following is the most likely cause of this discrepancy?
A. Automatic restart has been disabled.
B. Vulnerability scans are noting a false positive.
C. The server is infected with malware.
D. The hard drive is full.
Correct Answer: A
QUESTION 76
A technician follows the proper procedure for malware removal on an infected computer. However, the technician is unable to remove all the malware and decides to reload the OS. Which of the following should the technician select?
A. Version upgrade
B. System restore
C. OS repair
D. Clean install
Correct Answer: D
QUESTION 77
An end user is unable to access the intranet. A technician needs to confirm whether the Windows web server is online and functioning. Which of the following default remote access technologies would the technician most likely use to remotely connect to the server?
A. SPICE
B. VNC
C. RDP
D. SSH
Correct Answer: C
QUESTION 78
Which of the following is the most secure method to prevent unauthorized access to IT systems?
A. PAM
B. FRT
C. SSO
D. MFA
Correct Answer: D
QUESTION 79
A technician needs to delete an application’s local data from a specific user account, but when the technician navigates to the c: Users EmployeeA directory, the AppData folder is not present. Which of the following should the technician do to see the appropriate folder?
A. Grant full control permissions on the folder to everyone.
B. Adjust the display options to show all file details.
C. Change the settings to view hidden items.
D. Log in to the workstation as a domain administrator.
Correct Answer: C
QUESTION 80
A new employee at a 3-D-printing company is in training. The employee’s first training task is to learn about health hazards at the company. Which of the following documents should the new employee read?
A. NDA
B. SDS
C. EULA
D. AUP
Correct Answer: B