QUESTION 161
A project sponsor is transitioning their division to an agile environment and has emphasized that project team members and stakeholders should collaborate to achieve deliverables. On a few occasions, progress has been interrupted by one stakeholder who is unfamiliar with agile approaches.
What should the project manager do first?

A. Consider using a predictive project management framework and report the results to the project sponsor.
B. Report the behavior to the project sponsor and find a replacement.
C. Address the stakeholder’s behavior directly and provide feedback.
D. Note the stakeholder’s attitude as a risk and continue development according to the plan to deliver value.

Correct Answer: C
QUESTION 162
A project manager is hired to work on a very large, complex project that requires the team to complete a significant number of specialized tasks. What strategy should the project manager incorporate to help organize, assign, and monitor these tasks?

A. Create a list of the tasks and send it to the project sponsor for review and approval.
B. Schedule a meeting with the stakeholders to determine which tasks can be eliminated.
C. Develop a work breakdown structure (WBS) that decomposes the project deliverables into work packages.
D. Prepare a resource management plan that details all the resources needed to complete the tasks.

Correct Answer: C
QUESTION 163
A new stakeholder is unaware of the existence of the project a few weeks before the final deliverable and project completion. What should the project manager do first?

A. Escalate this issue to the project sponsor.
B. Share the summary of the project activities with the stakeholder and conclude the project.
C. Communicate the full details of the project activities to the stakeholder and solicit input.
D. Analyze this stakeholder’s interest and impact.

Correct Answer: A
QUESTION 164
A project to develop a new service is initiated by a telecommunications operator. The project management plan was developed, approved, and shared with respective stakeholders.
What should the project manager do next?

A. Incorporate the project’s scope baseline in the scope statement.
B. Start execution of the work packages according to the plan.
C. Define deliverables, activities, and scheduling information.
D. Estimate activity durations and list resource requirements.

Correct Answer: B
QUESTION 165
A project manager has recently been appointed to lead a critical software development project in a hybrid environment. What should the project manager do first to understand the project quickly and manage the project effectively?

A. Review the project charter to understand the objectives, high level scope, and business need.

B. Assess the project management plan for dependencies and possible risks then validate stakeholder understanding.
C. Share project objectives and scope with the team to ensure it understands the project value.
D. Identify key stakeholders and hold a project kickoff meeting to engage the stakeholders and obtain commitment.

Correct Answer: A
QUESTION 166
A project manager is leading a project team entering a critical project phase. Anew team member is responsible for developing a core part of this phase. The team members have shown excellent performance since the beginning of the project. However, the project manager is concerned about the complexity of the task.
What should the project manager do?

A. Assign the task to a senior team member.
B. Ask the team members to upskill by themselves.
C. Provide mentoring and coaching to the team members.
D. Update the risk register and monitor the task.

Correct Answer: C
QUESTION 167
A project manager has taken over a project that has been without a project manager for the last couple of weeks. The team is feeling lost and there are a few team members who are confused about the next steps and the final outcome of the project.
What should the new project manager do?

A. Set short-term goals in order to create a winning culture internally and praise team members for achieving them.
B. Escalate the situation to the steering committee and request that more time be allotted to the project.
C. Ask the project sponsor to provide team members with a project direction regarding outcomes.
D. Avoid conflict and let the team self-organize on how they want to work on the project tasks.

Correct Answer: A
QUESTION 168
An agile project team is working on a large project involving multiple cross-functional teams in different geographical locations. Some team members are not clear on the next tasks.
Which strategy should the project lead implement to help the team?

A. Review the action items with the respective project team members.
B. Review the work scope with the functional managers and their teams.
C. Review the prioritized backlog with the project team.
D. Review the project objectives at the next team meeting.

Correct Answer: C
QUESTION 169
A software development project was recently initiated. One of the project team members is regularly questioning the project’s risk response strategy. The team member vocalizes their doubts during the daily standup meeting to share concerns regarding how the project should handle the risks.
What should the project manager do first?

A. Assign each concern to the appropriate team member.
B. Escalate the team member’s concerns to the project sponsor.
C. Meet with the individual to understand their concerns.
D. Utilize the daily meetings to respond to the concerns.

Correct Answer: C
QUESTION 170
A project sponsor is concerned that the scope is not being met correctly and has questioned several team members about this individually. When the project sponsor approached the project manager, the project manager realized that the issue was that the project sponsor understood the scope in a different manner than the project team. What should the project manager do to address this issue?

A. Request that the project team change their task deliverables to reflect the project sponsor’s requirements.
B. Ask the project team to compile a project scope document and obtain approval from the project sponsor.
C. Set up a daily standup and request that the project sponsor attend to understand the project’s tasks and deliverables.
D. Facilitate a stakeholder alignment session so that the team and project sponsor are in agreement with the deliverables.

Correct Answer: D
QUESTION 171
A subject matter expert (SME) external to the project team provides a suggestion that will save the project delivery time. This SME has available time to support the project, but was not planned to be involved in the current agile iteration.
What should the project manager do?

A. Bring the SME on board immediately and discuss the implications later.
B. Ask the SME to complete all of the necessary changes, which will save time.
C. Ask the existing team members to collaborate with the SME and complete the activity.
D. Direct the team member to ignore the SME’s changes as they were not planned.

Correct Answer: C
QUESTION 172
Phase 1 of a project has been implemented and moved into post-production support, while phase 2 development has started. During phase 1 closeout, team members are asked by the product manager to work on the phase 1 backlog items that are not in the approved requirements document. The team members complain that no one is in charge of production issues.
What two actions should the project manager take?(Choose 2)

A. Discuss the backlog items with the product manager to determine what should be included as part of phase 2, and communicate the findings with the team.
B. Work with the business and product manager to determine any backlog items that should be reprioritized to be included in the next phase.
C. Set up time to review the approved production support plan and associated processes with the business and team members.
D. Review production support processes with the team, and request that the product manager take control over support issues going forward.
E. Reopen phase 1 to allow time for team members to wrap up issue resolutions for phase 1, and submit a change request to add backlog items to phase 2.

Correct Answer: BC
QUESTION 173
A project lead is assigned a project. There has been a lot of tension and mistrust among the stakeholders. As a result, the success of the project is immensely important.What should the project lead do first?

A. Schedule an offsite stakeholder’s meeting.
B. Conduct consultations with stakeholders to reach a shared understanding of the issues.
C. Brainstorm with the team to implement solutions.
D. Ensure the team has the necessary change management channel to remove the tension.

Correct Answer: B
QUESTION 174
A project manager is using a centralized management and leadership style for a project. The project design does not meet the expected outcomes at later stages of the project.
What is the most important action the project manager should have done to prevent this?

A. Engaged with the design leader to quantify the requirements.
B. Empowered the project team to define the scope prior to execution.
C. Provided the equipment vendor with accurate specifications.
D. Created a procurement plan that was approved by the sponsor.

Correct Answer: B
QUESTION 175
A project manager is leading a hybrid project with a technical team executing tasks using an agile approach. A second team executes other tasks using a predictive framework. These teams struggle to cooperate effectively and several delays occurred in transmitting information and coordinating activities. What should the project manager do?

A. Ask the agile team to establish the working rules for both project teams.
B. Ask the predictive team to establish the working rules for both project teams.
C. Meet with the project sponsor to establish the working rules for the project and inform both project teams.
D. Meet with senior team members of both project teams to establish the working rules for the project.

Correct Answer: D
QUESTION 176
Halfway during the execution of a project, a key team member resigns from a company and is leaving in 2 weeks. What should the project manager do next?

A. Plan for the team member to finalize their assigned project tasks before leaving.
B. Work together on the knowledge transfer plan for the remaining team members.
C. Persuade the team member to delay their resignation until the project is completed.
D. Ask human resources (HR) to start looking for the team member’s replacement.

Correct Answer: B
QUESTION 177
A complex project has a well-established responsibility assignment matrix (RAM). One of the critical stakeholders flagged a task as an issue since it was not accomplished and has been open for a while. What should the project manager do?

A. Determine a decision-making authority for task accountability.
B. Assign a project team member to complete the open task.
C. Identify who owns this task and discuss the situation with them.
D. Influence the stakeholder to not flag the task as an issue.

Correct Answer: C
QUESTION 178
One member of the project team has the necessary skills to execute a critical feature of the product. However, another team member wants to take on the challenging task challenge.
What should the project manager do?

A. Negotiate with the customer to postpone the particular feature to solve the situation between the team members.

B. Encourage both team members to collaborate and work using their respective strengths to deliver the project.
C. Assign the task to the less experienced member to help improve their skills with the support of the experienced member.
D. Schedule a meeting with both team members to let them discuss the best course of action.

Correct Answer: B
QUESTION 179
A self-organized project team is sharing the facilitator responsibilities with each person on the core team taking turns serving as facilitator to enable communication, collaboration, and engagement. One of the team members acting as facilitator missed an email from the project client regarding an important change. This oversight caused a project delay and significant rework.
Where does the accountability for this oversight reside?

A. The team should take accountability based on the decentralized project management style.
B. The team member facilitator who missed the email should be held accountable.
C. The working agreement should be accountable since it did not cover situations for oversight.
D. The project sponsor who approved the decentralized project management style should be held accountable.

Correct Answer: A
QUESTION 180
A new project includes important product features that should be delivered as soon as they are completed during the following quarter. The project team consists of junior and senior technicians.
Which two actions should the project manager take to deliver product features as soon as possible? (Choose 2)

A. Align on clear and proper accountability levels.
B. Instruct the senior technicians to lead the junior technicians.
C. Empower the team to self-organize.
D. Conduct a detailed work review of the junior technicians.
E. Review a detailed plan with the senior technicians.

Correct Answer: AC