QUESTION 41
A project sponsor is concerned that the scope is not being met correctly and has questioned several team members about this individually. When the project sponsor approached the project manager, the project manager realized that the issue was that the project sponsor understood the scope in a different manner than the project team. What should the project manager do to address this issue?

A. Request that the project team change their task deliverables to reflect the project sponsor’s requirements.
B. Ask the project team to compile a project scope document and obtain approval from the project sponsor.
C. Set up a daily standup and request that the project sponsor attend to understand the project’s tasks and deliverables.

D. Facilitate a stakeholder alignment session so that the team and project sponsor are in agreement with the deliverables.

Correct Answer: D
QUESTION 42
A subject matter expert (SME) external to the project team provides a suggestion that will save the project delivery time. This SME has available time to support the project, but was not planned to be involved in the current agile iteration.
What should the project manager do?

A. Bring the SME on board immediately and discuss the implications later.
B. Ask the SME to complete all of the necessary changes, which will save time.
C. Ask the existing team members to collaborate with the SME and complete the activity.
D. Direct the team member to ignore the SME’s changes as they were not planned.

Correct Answer: C
QUESTION 43
Phase 1 of a project has been implemented and moved into post-production support, while phase 2 development has started. During phase 1 closeout, team members are asked by the product manager to work on the phase 1 backlog items that are not in the approved requirements document. The team members complain that no one is in charge of production issues.
What two actions should the project manager take?(Choose 2)

A. Discuss the backlog items with the product manager to determine what should be included as part of phase 2, and communicate the findings with the team.
B. Work with the business and product manager to determine any backlog items that should be reprioritized to be included in the next phase.
C. Set up time to review the approved production support plan and associated processes with the business and team members.
D. Review production support processes with the team, and request that the product manager take control over support issues going forward.
E. Reopen phase 1 to allow time for team members to wrap up issue resolutions for phase 1, and submit a change request to add backlog items to phase 2.

Correct Answer: BE
QUESTION 44
A project lead is assigned a project. There has been a lot of tension and mistrust among the stakeholders. As a result, the success of the project is immensely important.What should the project lead do first?

A. Schedule an offsite stakeholder’s meeting.
B. Conduct consultations with stakeholders to reach a shared understanding of the issues.
C. Brainstorm with the team to implement solutions.
D. Ensure the team has the necessary change management channel to remove the tension.

Correct Answer: B
QUESTION 45
A project manager is using a centralized management and leadership style for a project. The project design does not meet the expected outcomes at later stages of the project.
What is the most important action the project manager should have done to prevent this?

A. Engaged with the design leader to quantify the requirements.
B. Empowered the project team to define the scope prior to execution.
C. Provided the equipment vendor with accurate specifications.
D. Created a procurement plan that was approved by the sponsor.

Correct Answer: B
QUESTION 46
A project manager is leading a hybrid project with a technical team executing tasks using an agile approach. A second team executes other tasks using a predictive framework. These teams struggle to cooperate effectively and several delays occurred in transmitting information and coordinating activities. What should the project manager do?

A. Ask the agile team to establish the working rules for both project teams.
B. Ask the predictive team to establish the working rules for both project teams.
C. Meet with the project sponsor to establish the working rules for the project and inform both project teams.
D. Meet with senior team members of both project teams to establish the working rules for the project.

Correct Answer: D
QUESTION 47
Halfway during the execution of a project, a key team member resigns from a company and is leaving in 2 weeks. What should the project manager do next?

A. Plan for the team member to finalize their assigned project tasks before leaving.
B. Work together on the knowledge transfer plan for the remaining team members.
C. Persuade the team member to delay their resignation until the project is completed.
D. Ask human resources (HR) to start looking for the team member’s replacement.

Correct Answer: B
QUESTION 48
A complex project has a well-established responsibility assignment matrix (RAM). One of the critical stakeholders flagged a task as an issue since it was not accomplished and has been open for a while. What should the project manager do?

A. Determine a decision-making authority for task accountability.
B. Assign a project team member to complete the open task.
C. Identify who owns this task and discuss the situation with them.
D. Influence the stakeholder to not flag the task as an issue.

Correct Answer: C
QUESTION 49
One member of the project team has the necessary skills to execute a critical feature of the product. However, another team member wants to take on the challenging task challenge.
What should the project manager do?

A. Negotiate with the customer to postpone the particular feature to solve the situation between the team members.
B. Encourage both team members to collaborate and work using their respective strengths to deliver the project.
C. Assign the task to the less experienced member to help improve their skills with the support of the experienced member.
D. Schedule a meeting with both team members to let them discuss the best course of action.

Correct Answer: B
QUESTION 50
A self-organized project team is sharing the facilitator responsibilities with each person on the core team taking turns serving as facilitator to enable communication, collaboration, and engagement. One of the team members acting as facilitator missed an email from the project client regarding an important change. This oversight caused a project delay and significant rework.
Where does the accountability for this oversight reside?

A. The team should take accountability based on the decentralized project management style.
B. The team member facilitator who missed the email should be held accountable.
C. The working agreement should be accountable since it did not cover situations for oversight.
D. The project sponsor who approved the decentralized project management style should be held accountable.

Correct Answer: A
QUESTION 51
A new project includes important product features that should be delivered as soon as they are completed during the following quarter. The project team consists of junior and senior technicians.
Which two actions should the project manager take to deliver product features as soon as possible? (Choose 2)

A. Align on clear and proper accountability levels.
B. Instruct the senior technicians to lead the junior technicians.
C. Empower the team to self-organize.
D. Conduct a detailed work review of the junior technicians.
E. Review a detailed plan with the senior technicians.

Correct Answer: AC
QUESTION 52
The project team members are all working on their tasks but are not able to reach consensus on how to integrate their efforts to produce deliverables. What should the project manager do to help their team produce the deliverables more efficiently?

A. Share the work breakdown structure (WBS) with the project team so they understand their roles.
B. Share a responsible, accountable, consulted, and informed (RACI) chart with the project team.
C. Advise the project team to deliver the components to the manager.
D. Facilitate a project team meeting to determine an approach.

Correct Answer: D
QUESTION 53
A team member is openly criticized by others during a standup meeting for failing to complete yesterday’s tasks. What should the agile coach do first to address the situation?

A. Let the discussion go on as it is important that the team is clear on priorities for the day.
B. Avoid the discussion by referring to the team charter.
C. Emphasize the ground rules and then focus on today’s activities and impediments.
D. Address the team members involved during the next sprint retrospective.

Correct Answer: C
QUESTION 54
The project manager is working with resource managers to build the project team. What can the project manager expect as the team starts to work together?

A. The project team will function as a collective body.
B. The project team will become operationally efficient.
C. The project team will begin building relationships.
D. The project team will develop a synergy quickly.

Correct Answer: C
QUESTION 55

For the third day in a row during a daily standup, a team member discusses problem-solving for a critical stage in the project. As a result, the standup meeting runs over time. Though the conversation is useful, some team members’ body language has indicated that they are frustrated.
What should the project manager do to resolve this situation?

A. Schedule a brainstorming session to discuss how the team can agree upon a solution more efficiently.
B. Recommend the project team bring in external experts to help solve the problem more quickly.
C. Show empathy to the frustrated team members but let them know the conversation is important to the project.
D. Ask the frustrated team members to self-regulate their reaction as this will negatively impact the team dynamic.

Correct Answer: A
QUESTION 56
One-on-one interviews with members of an agile team reveal that they distrust an expert member. Their explanations seem to point to the expert’s communication style in daily coordination meetings, which team members interpret as avoiding accountability.
What two actions should the project manager take to address the situation? (Choose 2)

A. Instruct the expert member to avoid phrases that make the team uncomfortable.
B. Encourage the team to respectfully ask questions to promote clear communication.
C. Remind the team that all communications are valid and worthy of trust.
D. Help the team gain trust in the expert by describing the expert’s experience.
E. Help the expert member feel secure enough to communicate more freely.

Correct Answer: BE
QUESTION 57
During a project audit, several risks are identified. The auditors realize that the team is having trouble quantifying and qualifying these risks. What should the project manager do?

A. Invite the project stakeholders to participate in the process.
B. Ask the subject matter expert (SME) to support the team.
C. Ask the sponsor to contribute to the risk management process.
D. Facilitate risk management training for the team.

Correct Answer: D
QUESTION 58
A project manager takes over a project team and notices that the team members always wait for management to make decisions during team meetings. In previous work, the project manager discovered that a team is more committed to the deliverables if the team members decide. However, this team is not willing to be put on the spot. What should the project manager do?

A. Encourage the team to start making one decision in every meeting.
B. Develop decision-making behavior such as team key performance indicators (KPls).
C. Continue the current practice as long as the team members can still perform.
D. Understand the team members’ obstacles and discuss means of improvement.

Correct Answer: D
QUESTION 59
During a team’s daily meetings, the project manager notices that some team members are constantly experiencing blockers due to issues with communication and misunderstanding the process directions. How should the project manager proceed in this situation?

A. Request these team members improve their performance.
B. Take the current velocity into account for the next iteration planning.

C. Hold coaching sessions to further educate these team members.
D. Instruct the team members how to remove project obstacles.

Correct Answer: C
QUESTION 60
A company is working to deliver projects that make use of artificial intelligence (Al) while adopting an agile methodology. When creating a backlog, the project leader discovers that the team working on these activities is repeatedly experiencing delays, similar to past projects.
What should the project leader do next?

A. Ask the product owner to invite the sponsor to the next sprint planning session.
B. Hire new architects to lead the delayed, Al-deliverable tasks for the next sprint.
C. Ensure that knowledge transfer to the project team has been included as part of the project activities.
D. Allocate more resources to the project to configure the Al deliverables and recover the lost time.

Correct Answer: C