QUESTION 1
A complex project has a well-established responsibility assignment matrix (RAM). One of the critical stakeholders flagged a task as an issue since it was not accomplished and has been open for a while. What should the project manager do?

A. Determine a decision-making authority for task accountability.
B. Assign a project team member to complete the open task.
C. Influence the stakeholder to not flag the task as an issue.
D. Identify who owns this task and discuss the situation with them.

Correct Answer: D
QUESTION 2
An agile project team is working on a large project involving multiple cross-functional teams in different geographical locations. Some team members are not clear on the next tasks. Which strategy should the project lead implement to help the team?

A. Review the work scope with the functional managers and their teams.
B. Review the prioritized backlog with the project team.
C. Review the project objectives at the next team meeting.
D. Review the action items with the respective project team members.

Correct Answer: B
QUESTION 3
A project manager takes over a project team and notices that the team members always wait for management to make decisions during team meetings. In previous work, the project manager discovered that a team is more committed to the deliverables if the team members decide. However, this team is not willing to be put on the spot. What should the project manager do?

A. Continue the current practice as long as the team members can still perform.
B. Encourage the team to start making one decision in every meeting.
C. Understand the team members’ obstacles and discuss means of improvement.
D. Develop decision-making behavior such as team key performance indicators (KPls).

Correct Answer: C
QUESTION 4
A project manager is leading a project team entering a critical project phase. A new team member is responsible for developing a core part of this phase. The team members have shown excellent performance since the beginning of the project. However, the project manager is concerned about the complexity of the task. What should the project manager do?

A. Assign the task to a senior team member.
B. Ask the team members to upskill by themselves.
C. Provide mentoring and coaching to the team members.
D. Update the risk register and monitor the task.

Correct Answer: C
QUESTION 5
A project manager is leading a hybrid project with a technical team executing tasks using an agile approach. A second team executes other tasks using a predictive framework. These teams struggle to cooperate effectively and several delays occurred in transmitting information and coordinating activities. What should the project manager do?

A. Ask the predictive team to establish the working rules for both project teams.

B. Ask the agile team to establish the working rules for both project teams.
C. Meet with the project sponsor to establish the working rules for the project and inform both project teams.
D. Meet with senior team members of both project teams to establish the working rules for the project.

Correct Answer: D
QUESTION 6
A project manager is using a centralized management and leadership style for a project. The project design does not meet the expected outcomes at later stages of the project. What is the most important action the project manager should have done to prevent this?

A. Created a procurement plan that was approved by the sponsor.
B. Empowered the project team to define the scope prior to execution.
C. Provided the equipment vendor with accurate specifications.
D. Engaged with the design leader to quantify the requirements.

Correct Answer: B
QUESTION 7
During a project audit, several risks are identified. The auditors realize that the team is having trouble quantifying and qualifying these risks. What should the project manager do?

A. Invite the project stakeholders to participate in the process.
B. Facilitate risk management training for the team.
C. Ask the sponsor to contribute to the risk management process.
D. Ask the subject matter expert (SME) to support the team.

Correct Answer: B
QUESTION 8
For the third day in a row during a daily standup, a team member discusses problem-solving for a critical stage in the project. As a result, the standup meeting runs over time. Though the conversation is useful, some team members’ body language has indicated that they are frustrated. What should the project manager do to resolve this situation?

A. Show empathy to the frustrated team members but let them know the conversation is important to the project.
B. Schedule a brainstorming session to discuss how the team can agree upon a solution more efficiently.
C. Recommend the project team bring in external experts to help solve the problem more quickly.
D. Ask the frustrated team members to self-regulate their reaction as this will negatively impact the team dynamic.

Correct Answer: B
QUESTION 9
A team member is openly criticized by others during a standup meeting for failing to complete yesterday’s tasks. What should the agile coach do first to address the situation?

A. Let the discussion go on as it is important that the team is clear on priorities for the day.
B. Avoid the discussion by referring to the team charter.
C. Emphasize the ground rules and then focus on today’s activities and impediments.
D. Address the team members involved during the next sprint retrospective.

Correct Answer: C
QUESTION 10
One member of the project team has the necessary skills to execute a critical feature of the product. However, another team member wants to take on the challenging task challenge. What should the project

manager do?

A. Schedule a meeting with both team members to let them discuss the best course of action.
B. Encourage both team members to collaborate and work using their respective strengths to deliver the project.
C. Assign the task to the less experienced member to help improve their skills with the support of the experienced member.
D. Negotiate with the customer to postpone the particular feature to solve the situation between the team members.

Correct Answer: B
QUESTION 11
A self-organized project team is sharing the facilitator responsibilities with each person on the core team taking turns serving as facilitator to enable communication, collaboration, and engagement. One of the team members acting as facilitator missed an email from the project client regarding an important change. This oversight caused a project delay and significant rework. Where does the accountability for this oversight reside?

A. The team member facilitator who missed the email should be held accountable.
B. The working agreement should be accountable since it did not cover situations for oversight.
C. The team should take accountability based on the decentralized project management style.
D. The project sponsor who approved the decentralized project management style should be held accountable.

Correct Answer: C
QUESTION 12
Phase 1 of a project has been implemented and moved into post-production support, while phase 2 development has started. During phase 1 closeout, team members are asked by the product manager to work on the phase 1 backlog items that are not in the approved requirements document. The team members complain that no one is in charge of production issues. What two actions should the project manager take? (Choose 2)

A. Reopen phase 1 to allow time for team members to wrap up issue resolutions for phase 1， and submit a change request to add backlog items to phase 2.
B. Review production support processes with the team, and request that the product manager take control over support issues going forward.
C. Work with the business and product manager to determine any backlog items that should be reprioritized to be included in the next phase.
D. Discuss the backlog items with the product manager to determine what should be included as part of phase 2， and communicate the findings with the team.
E. Set up time to review the approved production support plan and associated processes with the business and team members.

Correct Answer: AB
QUESTION 13
An organization is about to start a time-critical project and has decided to use an agile approach for the first time. However, stakeholders are worried that they will not be able to verify the status of the project, since they believe that their usual governance model will not work for an agile project. What should the project manager do?

A. Review the governance structure to reflect scope changes.
B. Recommend following the existing governance structure with the project team.
C. Meet with stakeholders to discuss and review governance structure.
D. Discuss using a hybrid governance structure with stakeholders.

Correct Answer: C

QUESTION 14
Five vendors are contributing to a project with an impending deadline. Two of the vendors are behind in their deliverables and rarely provide status updates. What should the project manager do?

A. Extend the project schedule and inform the two vendors it was due to their poor performance.
B. Begin daily check-ins with the two vendors to make up the time at their own expense.
C. Find replacements for the two vendors to complete the project in a timely manner.
D. Reduce the two vendors’ pay due to poor performance and lack of communication.

Correct Answer: B
QUESTION 15
A project manager is leading a contract for a new market that was awarded to their company. The client has the desire to jump-start the market with the informal sector traders. What should the project manager do?

A. Divide the project team into groups to execute the project as small parallel projects, including the informal sector.
B. Execute the projects simultaneously following the project schedule and the communications management plan.
C. Gather requirements and convert them into backlog items to quickly deliver value to the client.
D. Plan the project in phases, starting with the informal sector, to deliver business value to the client quickly.

Correct Answer: D
QUESTION 16
A new project manager has been assigned to a recently approved project. The project has a multimillion dollar budget and will necessitate the purchase of expensive pieces of equipment. The project manager is aware that some purchasing amounts require higher levels of approval. What should the project manager do to properly manage the purchase of equipment?

A. Replace the most expensive pieces of equipment with cheaper ones to allow easier purchase approval.
B. Agree on a purchasing approval escalation method according to organization governance.
C. Propose that the project sponsor approve all of the pieces of equipment that need to be purchased.
D. Ask the organization to allow the project manager to approve all of the purchases.

Correct Answer: B
QUESTION 17
After finishing the planning session for a new project, the team agrees that the project duration needs to be 12 months. However, the project sponsor asks to release the product before the end of the project. What should the project manager do first?

A. Update the risk register and escalate it to the sponsor.
B. Assist the team in proposing a minimum viable product (MVP).
C. Request the stakeholders to reduce the project backlog to finish on time.
D. Ask to increase the capacity of the team to deliver the project on time.

Correct Answer: B
QUESTION 18
After a project review meeting, a key stakeholder tells another stakeholder they do not trust the project status report. The second stakeholder approaches the project manager and mentions the conversation. What should the project manager do?

A. Present the status report in a chart and assume that everyone understands the report.
B. Request the sponsor ask the key stakeholder to be attentive during the project review meeting.
C. Schedule a meeting with the key stakeholder to address the issue and obtain direct feedback.

D. Email the status report to all stakeholders and ask them to review and provide feedback.

Correct Answer: C
QUESTION 19
Two project managers are competing to assign a key subject matter expert (SME) to their concurrently scheduled projects. Work requiring a constant physical presence implies that the SME can serve on only one project at a time. What should the project managers do first to facilitate allocation of the resource?

A. Calculate the schedule performance indicator (SPI) based on the SME assignment.
B. Assess both projects to determine the business benefits based on the SME assignment.
C. Evaluate the associated budget and schedule based on the SME assignment.
D. Determine the cost performance indicator (CPI) based on the SME assignment.

Correct Answer: B
QUESTION 20
A project lead accepted an assignment for a project that is still in the feasibility study phase. There are a lot of uncertainties about project specifications, including poor alignment among the project sponsors on the final targets of the project. Which approach should the project lead choose to deliver business value?

A. Recommend predictive project management to the sponsors.
B. Ensure commitment from sponsors on executing the project until it ends.
C. Subdivide project tasks to find the minimum viable product (MVP).
D. Identify and communicate clear risk mitigation plans.

Correct Answer: C