QUESTION 121
During the requirements gathering and analysis stage for the project, the team members are debating some functionality issues that are expected to be included in the scope. Due to this discussion, the planning activity for the scope definition is running late.
What should the project manager do?

A. Discuss the issue with the team members who are delaying the activity.
B. Timebox the team member debate to ensure the activity is completed on time.
C. Review expectations with all team members who are working on this activity.
D. Ask team members to document all points that will need to be refined later.

Correct Answer: D
QUESTION 122
A project manager faces a major conflict within their project team that should be resolved as soon as possible. Which form of communication should the project manager use to deal with the conflict?

A. Send email communications to all members.
B. Schedule meetings with individual members.
C. Schedule a conference call with the project team.
D. Distribute the progress report and risk register.

Correct Answer: C
QUESTION 123
A project has a schedule performance index (SPI) of 0.75 and a cost performance index (CPI) of 1.1. As a result, the project manager is considering either fast-tracking or crashing the project schedule to bring the project back on track again.
What could be a secondary result of these actions?

A. An increase on the project risk
B. A decrease on the project cost
C. Additional resources

D. Additional project scope

Correct Answer: A
QUESTION 124
A project manager presents the project schedule to the customer, including the detailed phases for the whole project. The customer complains that the project timeline is longer than expected and does not want to wait until the end to see results.
What should the project manager do first?

A. Evaluate the impact of changing the project framework to an incremental approach.
B. Apply crashing techniques to all activities in the project schedule.
C. Submit a change request to extend the project timeline.
D. Adjust the project schedule to include additional resources for all project tasks.

Correct Answer: A
QUESTION 125
The sponsor is supportive in leveraging agile approaches. The project manager is contemplating how to roll out the agile approach and gain buy-in from both project team members and stakeholders.
What should the project manager do first?

A. Start with a pilot project of appropriate complexity, and provide agile training to those who are impacted.
B. Determine which agile software tools will be required to support agile delivery within the organization.
C. Determine how to transform the organization using agile techniques, including organizational training and communications.
D. Select a current predictive project, define the approach, and provide agile training to execute the remainder of the project.

Correct Answer: A
QUESTION 126
A project manager is leading an automation project. The project team is colocated and includes people from both the technical and business units. The project manager discovers that personal differences and work styles are affecting the project negatively.
How should the project manager address this?

A. Use an approach to the project that does not involve colocation.
B. Invite the functional managers of the different units to address their personal differences.
C. Meet with the team and agree on expectations from team members.
D. Develop a schedule that ensures people with personal differences work separately.

Correct Answer: C
QUESTION 127
A project manager recently took over an ongoing project. Within a few weeks on the project, the project manager discovers that there are continuous change requests from different project end users.
What is the probable cause for this?

A. Unidentified project risks
B. Incomplete requirements
C. Improper work breakdown structure (WBS)
D. Undefined change control process

Correct Answer: B
QUESTION 128
A product is facing performance issues that will significantly decrease the manufacturing yield expected, increasing the cost. This will be an issue as it will limit one of the high-margin contracted goals. Because it is a breakthrough development, the speed to market is key.

What should the project manager do?

A. Assess what corrective action is appropriate and use their influence to implement it.
B. Engage with the sales team to increase the sales price since it is a breakthrough product.
C. Evaluate the most cost-effective containment action and use their influence to implement it.
D. Negotiate with operations to absorb the cost while the product is launched and remediate the issue.

Correct Answer: C
QUESTION 129
A multinational company has a plan to expand their business into a new country where they currently have no presence. A project manager is assigned to initiate this project.
After reviewing the business case, what should be considered first when developing an appropriate implementation strategy?

A. Acquire project resources from the new country to mitigate the risk of uncertainty.
B. Identify and monitor the risks closely since the company does not have lessons learned for this country.
C. Evaluate the environmental and regulatory factors and identify high-level risks and assumptions.
D. Ensure that project sponsors are in agreement on the project deliverables and timeline during the project.

Correct Answer: C
QUESTION 130
An increment was delivered to the customer at the end of a sprint. The customer complains that the product does not meet the expected quality and will require some rework.
What should the project manager do next?

A. Review the evidence of the quality assurance (QA) activities performed.
B. Confirm with the customer the expected quality in the next increment.
C. Perform an analysis of the impact caused by the required rework.
D. Include time in the next increment for quality assurance (QA) inspections.

Correct Answer: A
QUESTION 131
A company is about to start a complex research project. Due to the level of uncertainty, the project manager recommends the use of a hybrid approach; however, the organization only has experience with predictive projects.
How can the project manager strategize the use of a hybrid approach to the organization?

A. Send a letter to the project management office (PMO) requesting to use a hybrid approach.
B. Present the benefits of a hybrid approach to key stakeholders to get their support.
C. Create a project change request to execute the project using a hybrid approach.
D. Submit a notification to the project team confirming they will be using a hybrid approach on the project.

Correct Answer: A
QUESTION 132
A new project manager is taking over a project to deliver a new payroll management system that is running behind schedule. In addition, costs are rising due to many late changes requested by the client.
What should the project manager do first?

A. Schedule a meeting with stakeholders and explain the situation.
B. Discuss the situation with the sponsor and seek their guidance.
C. Arrange a time to meet with the team to understand the parameters.
D. Meet with the team to understand the area of concerns.

Correct Answer: D

QUESTION 133
A new project manager is taking over a project to deliver a new payroll management system that is running behind schedule. In addition, costs are rising due to many late changes requested by the client.
What should the project manager do first?

A. Schedule a meeting with stakeholders and explain the situation.
B. Discuss the situation with the sponsor and seek their guidance.
C. Arrange a time to meet with the team to understand the parameters.
D. Meet with the team to understand the area of concerns.

Correct Answer: D
QUESTION 134
A company wants to launch a new product for customers. The project for this new product is in the development phase. Due to an uncertain environment, the project manager has doubts about the feasibility of the project.
What should the project manager do in this situation?

A. Validate assumptions using appropriate tools to assess the risks.
B. Highlight the concern to the project sponsor in the next project review meeting.
C. Recommend postponing the project until the uncertainty is resolved.
D. Refer to the lessons learned to determine the impact on the external environment.

Correct Answer: A
QUESTION 135
Two days before the end of a sprint, a team member updates the team lead that they will not be able to complete their tasks for the sprint due to a technical difficulty. What should the agile team lead do?

A. Update the risk register to reflect the possible risk of a schedule delay.
B. Raise this issue during the daily meeting to determine a possible solution with the team.
C. Suggest the team member gets more technical training in the next quarter.
D. Inform the product owner of the issue and request that they reprioritize the delayed task.

Correct Answer: C
QUESTION 136
A key stakeholder asks the project manager to complete all deliverables sooner than the agreed-upon schedule. The project is halfway complete and currently has a schedule performance index (SPI) of 0.9 and a cost performance index (CPI) of 1.
What should the project manager do first before committing to the stakeholder?

A. Review and analyze the risks associated with compressing the schedule.
B. Perform several activities in parallel to compress the schedule.
C. Prioritize critical activities and skip noncritical activities.
D. Add more resources to complete the remaining deliverables early.

Correct Answer: A
QUESTION 137
A team has developed and tested new software to control airplanes during flights. There are several regulatory requirements that must be met. What should the project manager do to meet these requirements?

A. Ask human resources (HR) to assign a compliance specialist to the team.
B. Validate that the software is compliant with standards and regulations.
C. Determine potential threats regarding compliance with the regulations.
D. Measure the extent to which the project complies with the regulations.

Correct Answer: B
QUESTION 138
A project manager who is new to an organization is given data that include information related to both project team members and stakeholders. Among other items, this information includes each stakeholder’s current role, previous and current projects in which they participated, and their level of organizational influence.
In what type of analysis should the project manager use this information?

A. Regression analysis
B. Decision tree analysis
C. Stakeholder analysis
D. Qualitative risk analysis

Correct Answer: C
QUESTION 139
A project manager is leading a software development project with agile practices and has outsourced work to three well-qualified subcontractors. Over time, problems arise related to supply-chain management and the project manager considers replacing the subcontractors with new suppliers.
What should the project manager have done to avoid this problem?

A. Engaged the suppliers by category and validate the strategy for stakeholders
B. Hired more scrum masters so every scrum master manages one supplier
C. Escalated the issue to the project owner to seek possible solutions
D. Created user stories for the suppliers and saved their qualification records to the backlog

Correct Answer: A
QUESTION 140
A company has an existing contract to maintain and enhance a client’s customer database. The company’s legal department informs the project manager that a new piece of legislature requiring stricter protection of customer information might soon be signed into law. The law will require additional security features to be implemented into the database the project manager is maintaining. These features are not included in the scope of the current contract.
What should the project manager do?

A. Ask the legal department to raise the issue in the next contract negotiation with the customer.
B. Wait until the legal requirements are finalized so the change in scope can be concretely defined.
C. Seek the project sponsor’s support to influence the client to amend the contract immediately.
D. Update the risk register to include this issue and discuss the appropriate risk response plans with the project sponsor and client.

Correct Answer: D