QUESTION 101
A manufacturing plant creates a program to recover from a financial crisis. The program’s success will determine the plant’s future. What should the program manager do to ensure that program stakeholders focus on strategically aligning with the program’s outcome?
A. Monitor and manage the benefits delivered by the component projects
B. Perform an analysis of the organization’s current workload and capabilities
C. Develop an appropriate organizational hierarchy to support the program
D. Obtain program stakeholder commitment and develop a stakeholder engagement plan
Correct Answer: D
QUESTION 102
You are a program manager within a humanitarian organization. The program’s target is to expand its activities to new geographical regions. One of your project managers made the suggestion of including a local small air line company in the program to optimize freight in his sub region. This initiative could result in adding one more project into the existing program. What is the IMMEDIATE action you should take?
A. You accept and mandate the project manager to initiate this project
B. You request the project manager to create a change request
C. You propose this to the next governance board meeting
D. You do nothing because this is a small project
Correct Answer: B
QUESTION 103
Among the following options, in which order during the program life cycle are the following approved: the charter, the program management plan, the organization strategic plan and customer sign off?
A. Charter, the organization strategic plan, program management plan, customer sign off
B. The organization strategic plan, charter, program management plan, customer sign off
C. Customer sign off, the organization strategic plan, charter, program management plan
D. Customer sign off, charter, the organization strategic plan, program management plan
Correct Answer: B
QUESTION 104
Who is responsible for planning these post-transition activities during the performance of the program?
A. Program manager
B. Program sponsor
C. Program manage team
D. Governance board
Correct Answer: A
QUESTION 105
You are appointed as a program manager to take a program. Sponsor has identified a list of two benefits. But the sponsor told you that he was not sure how the incremental benefit has realized and outcome has delivered. Which document should the program manager do?
A. Benefits sustainment plan
B. Benefits management plan
C. Benefits register
D. Program roadmap
Correct Answer: B
QUESTION 106
Programs are undertaken to contribute to a company’s strategic objectives and to generate benefits. In many situations, a well managed program helps to obtain benefits and a level of control that are not available when projects are managed individually. What is TRUE about benefits that are generated by a program?
A. Benefits always contribute to more than one company’s strategic objective
B. Benefits must be tangible and measurable in financial terms
C. Benefits need to be sustained after the program is finished
D. The PMO is responsible for delivering the benefits
Correct Answer: C
QUESTION 107
A program manager is concerned that a project will be unable to achieve its intended benefit. How should the program manage handle this situation?
A. Ask PMO to evaluate the program’s overall key factors of success.
B. Ask project manager to perform benefit analysis.
C. Ask stakeholder to reduce the program scope to ensure a successful delivery.
D. Ask project manager to perform a risk analysis.
Correct Answer: D
QUESTION 108
Which document is considered the baseline document that guides the delivery of benefits during the program’s performance?
A. The business case
B. The benefits register
C. The benefits management plan
D. The program roadmap
Correct Answer: C
QUESTION 109
You as program manager is performing benefit analysis and planning. What can get from this activity as a foundation to ensure program benefits delivery?
A. Key Performance Indicator (KPI)
B. Benefits register
C. Monitoring and control of performance of benefits
D. Benefits management plan
Correct Answer: D
QUESTION 110
Program management requires a special blend of skills in:
A. Communication, recognition of the dynamic aspects of stakeholders’ expectations, leadership, technical expertise, conflicts and issues resolution, program scheduling management tools including critical chain, and strategic visioning.
B. Communication, procurement, leadership, decision making, conflicts and issues resolution, data bases and strategic visioning.
C. Technical expertise, procurement management, and a solid foundation of human aspects, excluding project management skills.
D. Communication skills, recognition of the dynamic aspects of stakeholders’ expectations, leadership, decision making, conflicts and issues resolution, management of uncertainties and complexity, and strategic visioning.
Correct Answer: D
QUESTION 111
You are managing a critical program in your organization. You spent many interviews and focus group sessions with the stakeholders to analyze the stakeholders and then to create the stakeholders’ engagement plan that includes guidelines. With whom should you share these guidelines?
A. The guidelines should be shared with the component projects only
B. The guidelines should be shared with the component subsidiary program only
C. The guidelines should be shared with component projects, subsidiary programs, and other program activities under the program
D. The guidelines should be kept with the program management team only
Correct Answer: C
QUESTION 112
A program manager retires and a new program manager is assigned. The new program manager is called into an executive’s office to discuss the program’s organizational need, requirements, vision, and assumptions and constraints. Which document should the new program manager review with the executive?
A. Program management plan
B. Program business case
C. Program charter
D. Program roadmap
Correct Answer: C
QUESTION 113
A company decides to expand its business into new market this required the initiation of new program to take the program with ambitious goals. The program manager prepared the business case and received an authorization from the organization’s leadership. What is the next step the program manager must take?
A. Prepare environment analysis
B. Develop Roadmap
C. Prepare cost and benefit analysis
D. Develop charter
Correct Answer: D
QUESTION 114
Because a program is responsible for delivering benefits to the organization, the program manager, members of the program team, project managers and team members, and other program stakeholders all have key poles and responsibilities in benefits management. Person, or group, or organization responsible for delivering each benefit was set for in which of the following?
A. Stakeholder engagement plan
B. Responsibility assignment matrix
C. Benefits sustainment plan
D. Benefits register
Correct Answer: D
QUESTION 115
You know that different stakeholders have different expectations. You are aware of the importance of communicating with stakeholders. In order to properly manage stakeholders’ expectations, you want to make sure you use adequate tools and techniques. What is the MOST appropriate list of tools and Techniques for this purpose?
A. Negotiation, conflict resolution, meetings, and active listening.
B. Negotiation, conflict resolution, face to face discussions, and active listening
C. Negotiation, conflict resolution, and communication.
D. Negotiation, conflict resolution, communication, and dispute management.
Correct Answer: C
QUESTION 116
The program manager realizes the importance of through ang accurate reporting that follows a well-defined communication management plan. The program manager has just completed analyzing the program stakeholder and collected information to complete the stakeholder engagement plan. Once completed, what is the next action for the program manager?
A. Meet with stakeholders to confirm their support in achieving the programs strategic objectives.
B. Define the stakeholder communications requirement and incorporate into the program communication management plan.
C. Generate a stakeholder matrix to document the position of the stakeholder in relation to the program.
D. Determine the influence each stakeholder has on the program and document it within the benefit management plan.
Correct Answer: B
QUESTION 117
Your program has been selected and its program charter is now being created. The program charter defines all of the following characteristics except for which one?
A. Program constraints
B. Program components
C. Program stakeholder expectation
D. Program benefit strategy
Correct Answer: D
QUESTION 118
Assume you now have obtained approval of your charter for your program in your automotive company for the development of the new line of hybrid vehicles. This program will be extremely complex given its development of the five vehicles and also the goals and objectives to be met. You realize as well that you are going to have a number of issues and risks to resolve. However, you are pleased you are the program manager and that the charter has been issued. Your next step is to?
A. Conduct a program kickoff meeting with key stakeholders
B. Determine the key benefits to be realized by the program
C. Perform a more detailed analysis of the identified risks in the charter to help in deciding how best to respond to them should they occur
D. Describe the program outcomes required to achieve the program’s vision
Correct Answer: A
QUESTION 119
You will have a meeting with the GB, and in this meeting you will discuss ongoing and completed risks response. You have to minimize the risks impact, and you have assigned core team members who are responsible for the overall risk management. You have hold the first review meeting for your program, and it will followed by a meeting with your GB, which direct you to response on risks.
When you have prepared the risk response, what is the next step?
A. Meet with the customer
B. Update the risk register
C. Update the change of the risk response plan
D. Review the issue register
Correct Answer: B
QUESTION 120
Which one of the following is NOT a typical output of the Program financial framework establishment’ activity?
A. Program funding sources
B. Program financial framework
C. Business case updates
D. Updates to the communications management and stakeholder engagement plans
Correct Answer: A