QUESTION 41
After new private equity owners acquire an enterprise, they want to improve its value by reducing costs. A new program will restructure the enterprise, including an aging headquarters campus where the main data center is housed. A strategic component project presents significant risk to organizational objectives due to its complexity and dependencies on external parties. After a series of board meetings, the enterprise’s investment committee approves a budget to implement this component project, which will move the old data center from the aging headquarters campus into a new colocation facility. Implementation of this component project may now begin, but is already one month behind schedule. The program manager now perceives significantly more risk to the larger program due to this delay.
What should the program manager do to address this risk with the program sponsor and governance board?

A. Share the concerns with the program sponsor to confirm understanding of the new development. Next, update the program budget, implementation plan, and risk management plan for governance board approval.
B. Update the component project’s risk register, issue log, implementation plan, and risk management plan. Next, meet with the program sponsor to revise the program budget, implementation plan, and risk management plan for governance board approval.
C. Revise the program budget, and implement the component project by managing it closely to recover the month-long delay. Next, update the component’s project and risk management plans for governance board approval.
D. Update the program budget, and task the component project manager with implementing the plan. Next, submit a change order for approval to apply more resources to reduce the larger program’s risk profile.

Correct Answer: A

QUESTION 42

A Project Manager has been working on quality process of a project at a major defense contractor. The Project Manager discovers that an employee has been reselling some repair material that he has declared as scrap material at a small profit. The item is very costly. What should the Project Manager do?

A. Report this to the company
B. Report this to Homeland Security
C. Report this to General Accounting Office (GAO.
D. Report the employee to the local authority

Correct Answer: A

QUESTION 43
An ice cream company wants to introduce a new flavor to a new market. The executive sponsor requests a sampling for the test market and the sample group provides negative feedback.
As this type of program had previously been conducted by the company, the program manager questions whether similar results were experienced during testing. What should the program manager do next?

A. Document the results to share with the program governance board.
B. Facilitate another test market sampling.
C. Contact the R&D department for product testing results.
D. Review the program management information system (PMIS) for lessons learned.

Correct Answer: D

QUESTION 44
Program A is dependent upon program B to complete benefits sustainment for two benefits. Program A is on track to meet program benefits. However, program B’s program manager has just advised that program B has been closed. What should program A’s program manager update and review first with the stakeholders?

A. Benefits sustainment plan
B. Benefits register
C. Benefits management plan
D. Benefits transition plan

Correct Answer: A

QUESTION 45
The Project Manager is creating an estimate for building a company WAN (wide area network. As the Project Manager, you have undertaken the make-or-buy decision and determined that the WAN implementation should be outsourced because your company does not have the expertise. After receiving all the vendor proposals, you find that two of the proposals specify cost-plus-fixed-fee, two other of the vendors specify fixed-price, another two specify cost-plus-incentive-fee, and the last two specify time and material. Which of the proposals would present the least probability of loss for the company?

A. Proposals that use fixed-price
B. Proposals that use cost-plus-fixed-fee
C. Proposals that use time and material
D. Proposals that use cost-plus-incentive-fee

Correct Answer: A

QUESTION 46
You are the program manager of the MQQ Program. Your program will use equipment and materials that are new to your industry. You have some concerns that there will be delays and waste by your program team because they’ve not worked with these materials or tools before. You elect to send the resources that will work the most with these tools through training. The cost of the training in this instance is known as which one of the following?

A. Indirect costs
B. Cost of doing business
C. Direct costs
D. Cost of conformance quality

Correct Answer: D

QUESTION 47
Which one of the following is NOT a component of the risk monitoring and controlling process?

A. Executing risk response plans
B. Completing quantitative risk analysis
C. Tracking identified risks
D. Determining if new risks have developed

Correct Answer: B

QUESTION 48
Gary is program manager for his organization. His current program is over budget and is slipping on the program schedule. Management has demanded a change to the program scope. What is the most likely type of change management would make to this program scope?

A. A change to add additional funds to the program scope
B. A change to reduce the program scope
C. Anything that management demands
D. A change to add additional time to the program schedule

Correct Answer: B

QUESTION 49
You are the program manager for your organization and you are preparing to launch several constituent projects within your program. You need to ensure that each project manager is authorized to utilize the appropriate project and program resources in order to complete the project requirements. What document do you need to create for each constituent project in your program to ensure that each project manager can use the appropriate resources?

A. Project charter
B. Project scope statement
C. Project resource requirements document
D. Roles and responsibilities chart

Correct Answer: A

QUESTION 50
You are the program manager of the BHG Program. One of the projects in your program will be using new materials that are somewhat untested. You are worried that there may be delays and waste because the project team is unaware of how to accurately use these materials. You elect to send the people that will be using the new materials through training on how to complete their project work. You also allow them to purchase some of the materials to experiment on their use before the actual project work is to be done. You want to ensure that mistakes don’t enter the project. What type of action have you provided in this scenario?

A. This is an example of a corrective action.
B. This is an example of quality assurance.
C. This is an example of a preventive action.
D. This is an example of team development.

Correct Answer: C

QUESTION 51
Which of the following is NOT true regarding the program work breakdown structure (WBS)?

A. It defines a program and groups the program’s discrete work elements in a way that helps organize and define the total work scope of the program.
B. It subdivides the program deliverables to work packages that are linked to the activities within the program.
C. It defines all the work and only the required work for the program.
D. It subdivides the program deliverables to work packages that are linked to the activities within the program.

Correct Answer: C

QUESTION 52
A Project Manager has been working on quality process of a project at a major electronics manufacturer. This manufacturer is involved with various government and defense contracts as well. The Project Manager discovers that an employee has been reselling some repair material that he has declared as scrap material because they were discontinued, at a small profit on the internet. The item is very costly. What should the Project Manager do?

A. Report this to the company
B. Report this to Homeland Security
C. Report this to General Accounting Office (GAO)
D. Report the employee to the local authority

Correct Answer: A

QUESTION 53
Your program has been selected and its program charter is now being created. The program charter defines all of the following characteristics except for which one?

A. Program constraints
B. Program scope
C. High-level objectives for the program
D. Project scope statement for all projects within the program

Correct Answer: D

QUESTION 54
You are the Project Manager on a project where $4M US will be spent on procuring telecom equipment. As negotiations begin between your company and the vendor, you are approached by the vendor’s sales representative who offers you a trip to Las Vegas if you can “help” the process along by ensuring that the contract has accelerated payment terms compared to typical contracts. What is your professional and social responsibility?

A. Decline the trip until after the contract has been signed
B. The work you have put in on the project has been demanding and you deserve the trip
C. Decline the trip and have it offered to your manager
D. Decline the trip because it is not in the best interest of the company

Correct Answer: D

QUESTION 55
The customer of a three-year program does not want to receive any intermediate details on the program. The program appears to be in trouble and the customer is concerned about a new system’s cost. The program manager has provided monthly performance reports throughout the program’s life cycle. Which of the following would the customer be interested in reviewing?

A. Estimate to complete
B. Estimate at completion
C. Original cost baseline
D. Cost performance index

Correct Answer: B

QUESTION 56
Your program exists within a matrix structure. Your program has eight projects that all share resources from around the organization. You are concerned that some of the project team members may be over allocated and want to create a chart that will reflect the utilization of resources. What kind of chart can show the utilization of project team members used in your program?

A. Resource network diagram
B. Resource breakdown structure
C. Resource histogram
D. Pareto chart

Correct Answer: C

QUESTION 57
Which of the following is responsible to sign off on the closure documents of a project?

A. Project team members
B. Project Manager
C. End user
D. Sponsor

Correct Answer: D

QUESTION 58
You are the program manager for your organization and you’re dealing with several issues about the materials used in the program. Right now, the issues have been assigned to issue owners for resolution in ten days. In the interim, what should you do with the issues?

A. Nothing – the issue owners will manage all concerns with the issues.

B. Record the issues in the issue register.
C. Communicate the issue status with the program sponsor.
D. Document the issues in the risk register.

Correct Answer: B

QUESTION 59
The program charter for a new, five-component program has been approved.
What should the program manager use to communicate the program’s intended direction and the linkage between organizational strategies and planned work?

A. Program roadmap
B. Program charter
C. Program business case
D. Program management plan

Correct Answer: A

QUESTION 60
Stakeholders make ad-hoc requests on a routine basis. This causes duplication of reporting and communication gaps that affect the program’s performance. To resolve this situation, which of the following must go through critical review and change?

A. Program Benefits Management domain
B. Stakeholder communications requirements
C. Program communications report
D. Program communications management plan

Correct Answer: D