QUESTION 21
What does CPI value less than 1.0 indicates?
A. Cost overrun for work completed
B. Scheduled performance is great
C. Cost underrun of performance to date
D. Cost for completed work is as per estimate
Correct Answer: A
QUESTION 22
The program manager wants to increase the team’s commitment to the program objectives. The program manager should do which of the following?
A. Work with the sponsor to identify the organization’s best practices.
B. Work with the program stakeholders and program management office to identify the organization’s best practices.
C. Work with the program management office to identify the organization’s best practices.
D. Work with the sponsor, program stakeholders, and the program management office to identify the organization’s best practices.
Correct Answer: D
QUESTION 23
You are the program manager for your project. You are working with the project managers regarding the procurement processes for their projects. You have ruled out one particular contract type because it is considered too risky for the program. Which one of the following contract types is usually considered to be the most dangerous for the buyer?
A. Cost plus incentive fee
B. Cost plus percentage of costs
C. Time and materials
D. Fixed fee
Correct Answer: B
QUESTION 24
What percentage of communication is nonverbal?
A. 55 percent
B. 50 percent
C. 90 percent
D. 45 percent
Correct Answer: A
QUESTION 25
An organization is embarking on a new program aligned with its strategic objectives. The new program has a high level of risk due to the rapidly changing technical landscape in which the organization operates. The organization has mature program management capabilities, as measured by its resources, intellectual assets, and management processes. Given the organization’s history of delivering successful programs, what should the program manager do as part of the planning process?
A. Interview the program managers and stakeholders of previous programs to learn from their experiences.
B. Review the organization’s strategic objectives, risk tolerance, and compliance processes, which may provide knowledge about past programs.
C. Consult the repository developed as part of the organization’s knowledge management initiative to capture best practices and lessons learned.
D. Hire independent industry specialists and subject matter experts (SMEs) to provide additional information about market trends and uncertainties in the external environment.
Correct Answer: C
QUESTION 26
You are the program manager for your organization and you need to define all of the program resources you’ll need for your program. All of the following can be considered a program resource except for which one?
A. A forklift
B. Materials for the installation of a new server
C. A positive risk response
D. Gary, an application developer
Correct Answer: C
QUESTION 27
Which of the following contract types is described in the statement below?
“The seller is reimbursed for all allowable costs for performing the contract work, and receives a fixed payment calculated as a percentage for the initial estimated project costs.”
A. Cost Plus Fixed Fee Contracts (CPFF)
B. Fixed Price Incentive Fee Contracts (FPIF)
C. Firm Fixed Price Contracts (FFP)
D. Cost Plus Incentive Fee Contracts (CPIF)
Correct Answer: A
QUESTION 28
There are five stages of team development. At which stage are there likely to be disagreements and struggle for roles in the program team?
A. Adjourning
B. Forming
C. Confronting
D. Storming
Correct Answer: D
QUESTION 29
You are in the process of purchasing 67 desktop computers, monitors, and a standard desktop software package for an upcoming project. What type of contract will you likely use?
A. Purchase order
B. Fixed-price
C. Cost-plus-percentage of cost
D. Net 30
Correct Answer: A
QUESTION 30
During the last steering committee meeting, a program manager presented the benefits register to the program governance board. Since the intended benefits of the program were realized, the program manager was asked to transition the program into operations. At this stage, what is expected during the post-review session organized by the program manager?
A. Earned value (EV) report
B. Customer sign-off
C. Benefits register updates
D. Feedback and lessons learned
Correct Answer: D
QUESTION 31
To increase its presence and promote its products and services in new markets, a company begins to implement its new business strategy. The company’s CEO endorses a new program to promote and support this strategy. However, before the program is formally initiated, this strategy must be aligned with the organization’s strategic goals and objectives. What should the program manager develop first?
A. Program’s risk threshold
B. Program risk management plan
C. Program resource management plan
D. Program risk and issue governance forum
Correct Answer: D
QUESTION 32
Olive is the program manager for her organization. She has created a request for proposal for a large portion of her program. In this work to be procured she has set several requirements for the vendors to participate. The chief among these requirements is a vendor must have at least four licensed electricians in his team. This requirement for four licensed electricians is an example of which one of the following terms?
A. Screening system
B. Scoring model
C. Vendor analysis requirements
D. Evaluation criteria
Correct Answer: D
QUESTION 33
The information technology system for the national power grid has been working well. Today, the main control processor crashed, disabling the west coast delivery of power to four states. Implementation of the risk response plan didn’t fix the problem. Which of the following steps would they perform first?
A. Determine why the risk response plan failed
B. Fix the problem
C. Determine why the problem happened
D. Adjust the risk response plan
Correct Answer: B
QUESTION 34
You are a Project Manager who is involved in the procurement of $2,000,000 of infrastructure equipment. As negotiations begin between your company and the vendor, you realize that your brother works for this company but in a different department. What is your professional and social responsibility?
A. Because he works in a different department, you can remain on the project
B. Remain on the project, but remove yourself from the negotiations
C. Remove yourself from the project
D. Remain on the project, but help another Project Manager negotiate the contract
Correct Answer: C
QUESTION 35
You are the program manager for your organization. One of the projects within your program is to install 15,000 light fixtures throughout your organization’s corporate campus. The new fixtures will save on electrical costs. Which one of the following choices is an ideal approach to quality assurance and the installation of the light fixtures for this project team?
A. The cost and time of each installation should go down because of the learning curve.
B. The project manager should work with the project team to understand how each fixture is to be installed.
C. The project team members should develop their own system for installation of the fixtures.
D. Use a checklist for the installation because it is repeatable work.
Correct Answer: D
QUESTION 36
The project will be using a company to provide the technicians for a national network upgrade project. Presently, the team is meeting with potential vendors, showing them more details associated with the work of the project, as well as answering any questions they have about the work before their proposals are submitted. What is this called?
A. Request Seller Responses
B. Bidders conference
C. Select Sellers
D. Request for information
Correct Answer: B
QUESTION 37
You are the project manager for your organization and are working with the project stakeholders and the business analyst to define all of the deliverables the project is to create. The stakeholders would like the option of adding more deliverables later in the project and keeping the requirements somewhat open for changes. You explain to the business analyst that you need a set of requirements that define exactly what needs to be delivered for the project. What document are you trying to create in this early stage of the project?
A. Requirements technical documentation
B. Project scope statement
C. Project charter
D. Detail design document
Correct Answer: B
QUESTION 38
As a program manager you must also understand the project management lifecycle and the project lifecycle. What is the difference between the two?
A. The project management lifecycle and the project lifecycle are the same thing.
B. The project management lifecycle is comprised of the phases initiating, planning, executing, monitoring and controlling, and closing. The project lifecycle is comprised of phases that are unique to the project work.
C. The project management lifecycle is unique to each project while the project lifecycle is universal to all projects.
D. The project management lifecycle is universal to all projects and the project lifecycle is unique to each project.
Correct Answer: B
QUESTION 39
In a transformational program, all projects are on track and delivering their objectives. However, stakeholders are hesitant to take on the new processes because performance in the current environment may not be representative of actual performance. Stakeholders fear that the program will fail to provide the service required. To assure positive performance in the current environment, the program manager should do which of the following?
A. Ensure the new processes will perform better than the current processes.
B. Ask the program steering committee to endorse the new processes and current program schedule and deliverables.
C. Meet with stakeholders to ensure they understand that the expectations for the new processes are superior to the current processes.
D. Discuss concerns with stakeholders and mitigate them by changing the processes that will be delivered.
Correct Answer: D
QUESTION 40
Ranking risks is performed in which of the following?
A. Workarounds
B. Risk triggers
C. Qualitative Risk Analysis
D. Expected monetary value (EMV.
Correct Answer: C