QUESTION 21
What is the capability of the built-in bridge when setting up a Cisco 8841 IP phone for call recording?
A. It enables the IP phone for recording.
B. It sets the IP phone as the recording destination.
C. It records calls.
D. It forks audio to the recording destination.
Correct Answer: D
QUESTION 22
A customer reports that outbound calls from Cisco UCM to Cisco Unified Border Element are not getting early media. During troubleshooting, the customer finds that Cisco UCM is sending a delayed offer SIP INVITE. Cisco Unified Border Element responds with a 183 Session Progress with SDP message. However, the customer finds that Cisco UCM does not respond to the 183 messages. Which action must the customer perform to resolve the problem?
A. On Cisco Unified Border Element, configure early-offer forced.
B. On Cisco UCM, change the “SIP Rel1XX Options” field on the SIP profile that is applied to the SIP trunk to Send PRACK if 1xx Contains SDP.
C. On Cisco Unified Border Element, configure midcall-signaling passthru.
D. On Cisco UCM, change the “Early Offer support for voice and video calls” field on the SIP profile that is applied to the SIP trunk to Disabled.
Correct Answer: B
QUESTION 23
A Collaboration engineer is implementing call processing capabilities on the Cisco UCM and needs to configure Call Queuing to place callers in a queue until hunt members are available to answer them. Which action must be completed before this feature can be configured?
A. Service the Cisco IP Voice Media Streaming (IPVMS) application.
B. Configure Hunt Pilot Queuing.
C. Configure announcements.
D. Configure Music On Hold.
Correct Answer: C
QUESTION 24
The same digits sent in OOB, as well as in-band on the Cisco Unified Border Element, are being interpreted as duplicate digits by the receiving end. Which configuration must an engineer implement to resolve this issue?
A. DTMF Relay RTP-nte
B. DTMF Relay SIP-Notify
C. DTMF Relay Digit-Drop
D. DTMF Relay SIP-KPML
Correct Answer: C
QUESTION 25
An organization needs to ensure that the Cisco UCM can provide a resume softkey to users on their desk phones when they disconnect an anchored call on their mobile phone. Which solution must be used to accomplish these goals?
A. Add Other Dual-Mode Device.
B. Set the “Retain Media on Disconnect with Pl for Active Call” service parameter to False.
C. Configure a handoff number.
D. Set the “Retain Media on Disconnect with Pl for Active Call service parameter to True.
Correct Answer: B
QUESTION 26
An engineer configured extension mobility to allow users to roam between phones while taking their numbers and specific device settings with them. Users are now getting “Error:- XML Error [4] Parse Error” on their phones. Which action will resolve this issue?
A. Set service provisioning to internal.
B. Lower the number of concurrent requests.
C. Set service provisioning to default.
D. Verify that the URL is correctly configured.
Correct Answer: D
QUESTION 27
A collaboration engineer is configuring call pickup for a Cisco UCM user that currently has a working BLF speed dial button for the teammate’s extension. The user wants to see calls ringing on the teammate’s extension and to answer those calls by pressing the BLF speed dial button. Which configuration step meets this requirement?
A. Select the call pickup checkbox on the BLF speed dial settings.
B. Assign both extensions to the same partition.
C. Assign the extensions to different call pickup groups.
D. Set the call pickup group to <none> for both extensions.
Correct Answer: A
QUESTION 28
A company has users that frequently visit locations outside the office. These users need to be able to make calls and keep the company integrity by presenting a company caller ID. The users are equipped with company-paid mobile phones. The company uses Cisco UCM with Cisco Unified Border Element and Expressway-C and Expressway-E for external communications. Which technology must be configured to meet this requirement?
A. Cisco Unified SNR
B. Cisco Roaming Mobility
C. Cisco FindMe
D. Cisco Unified Mobility
Correct Answer: D
QUESTION 29
A Cisco engineer troubleshoots an issue with calls through the Cisco Unified Border Element, where outside callers experience one-way audio after a party initiates a transfer. Which command must be configured on the Cisco Unified Border Element to resolve this issue?
A. midcall-signaling pass-thru
B. midcall-signaling preserve-codec
C. midcall-signaling block
D. midcall-signaling pass-thru media-change
Correct Answer: D
QUESTION 30
Users report that calls to some locations do not work. The phone is calling, the recipient picks up, but it does not connect. These users are in the headquarters and registered to the company Cisco UCM with default values for calling (G.711). The problem locations are smaller remote locations with low bandwidth capacity, so the phones are configured with ILBC. Which command should be used to troubleshoot the issue?
A. debug voice dspfarm
B. debug dsp all
C. show dspfarm dsp active
D. show dsp active
Correct Answer: C
QUESTION 31
An environment runs Cisco UCM version 14.0 and a new setup is being deployed. An engineer needs to implement call queuing in Cisco UCM. The engineer already configured a line group and a hunt list. What must be done next?
A. Add the Login/Logout phone button template to the phones.
B. Create a hunt pilot that is associated to the hunt list.
C. Associate the hunt list to a route pattern.
D. Restart the Cisco Call Manager service on all the Cisco UCM servers.
Correct Answer: B
QUESTION 32
An engineer uses the standard local route group to configure call routing for the organization. The engineer configured an additional local route group with a unique name. Which action must be taken to ensure that each device in the system is provisioned to know its local route group?
A. Add the local route group to a translation pattern.
B. Add the local route group to a route list.
C. Configure route filters.
D. Associate the local route group with a device pool.
Correct Answer: D
QUESTION 33
An engineer is configuring call queuing to place callers in a queue until hunt members are available to answer them. The engineer also must set the option to automatically log off an agent that does not answer a queuing-enabled hunt pilot call. Which Cisco UCM menu is used to accomplish this goal?
A. Call Routing > Route/Hunt > Line Group
B. Call Routing > Route/Hunt > Hunt Pilot
C. Call Routing > Route/Hunt > Call Queuing
D. Call Routing > Route/Hunt > Hunt Group
Correct Answer: A
QUESTION 34
All users in a remote site in California cannot place PSTN calls by dialing 10 digits. The PSTN provider indicates that only +E164 numbers must be received. Which translation rule allows users to continue dialing 10 digits and send + E164 numbers toward the PSTN?
A. voice translation-rule 1
rule 1 (…….)/ /+1/
B. voice translation-rule 1
rule 1 // /+1/
C. voice translation-rule 1
rule 1 /(.*)/ /+11/
D. voice translation-rule 1
rule 1 /(…….$)/ /+11/
Correct Answer: D
QUESTION 35
An engineer is configuring four Cisco UCM clusters that will have a mix of Cisco phones and Jabber users in each cluster. For extensions, the engineer can use several functions to route the calls between the endpoints, but for URI, only the SIP route pattern is available. Which function ensures that each cluster learns the URI addresses of the other clusters?
A. VCS
B. DB replication for SIP URI
C. TMS
D. ILS
Correct Answer: D
QUESTION 36
An organization needs a solution to meet these requirements for its Cisco UCM system:
1. Modify calling party numbers for outbound calls.
2. Add a prefix for internal calls.
3. Normalize incoming calls to a consistent format.
4. Apply different patterns for different device pools.
Which Cisco UCM feature must be used to accomplish these goals?
A. route patterns
B. translation patterns
C. transformation patterns
D. call routing rules
Correct Answer: A
QUESTION 37
An engineer needs to configure extension mobility features on Cisco UCM and must set the maximum amount of time that a user can be locally logged in to a device. Which service parameter must be set to accomplish this task?
A. Enforce Intra-cluster Maximum Login Time
B. Intra-cluster Multiple Login Behavior
C. Intra-cluster Maximum Login Time
D. Maximum Concurrent Requests
Correct Answer: A
QUESTION 38
A company is using third-party phones on the internal network at a location behind a Cisco Unified Border Element. These phones seem to work with only two types of codecs, which are high-complexity codecs. Which configuration ensures that calls are completed with the correct and working media each time?
A. Configure a codec priority list on the Cisco Unified Border Element with the voice class codec command, set the codec priority list codecs, and add it to the dial-peer voice.
B. Configure a codec preference list on the Cisco Unified Border Element with the voice class codec command, set the codec priority list codecs, and add it to the VolP peer.
C. Configure a codec preference list on the Cisco Unified Border Element with the voice class codec command, set the codec preference list codecs, and add it to the dial peer.
D. Configure a codec preference list on the Cisco Unified Border Element with the VolP class codec command, set the codec preference list codecs, and add it to the dial peer.
Correct Answer: C
QUESTION 39
Some Cisco mobility users cannot resume calls on the desk phone after they hang up on a mobile phone. The users have Cisco IP phones registered to the Cisco UCM. Which set of configuration steps resolve the issue?
A. Add voice call disc-pi-off on the voice gateway. On Call Manager, set the Retain Media on Disconnect with PI for Active Call service parameter to False.
B. Add voice call disc-pi-on on the voice gateway. On Call Manager, set the Retain Media on Disconnect with PI for Active Call service parameter to False.
C. Add voice call disc-pi-on on the voice gateway. On Call Manager, set the Retain Media on Disconnect with Pl for Active Call service parameter to True.
D. Add voice call disc-pi-off on the voice gateway. On Call Manager, set the Retain Media on Disconnect with PI for Active Call service parameter to True.
Correct Answer: C
QUESTION 40
An engineer must verify that a Cisco 8865 telephone is advertising unsolicited NOTIFY with out-of-band DTMF relay for SIP. The solution is using Cisco UCME and Cisco Unified Border Element. How must the engineer look for this confirmation?
A. On IOS, run the debug ccsip all command and look for “Call-Info….. method=””NOTIFY ;Event=DTMF” inside the INVITE message.
B. On IOS, run the debug ccsip dtmf command and look for “Call-Info…..method=”NOTIFY; Event=telephone-event” inside the NOTIFY message.
C. On IOS, run the debug ccsip all command and look for “Call-Info…..method=””NOTIFY; Event=telephone-event inside the NOTIFY message.
D. On IOS, run the debug ccsip messages command and look for “Call-Info…..method=”NOTIFY; Event=telephone-event” inside the INVITE message.
Correct Answer: D
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