ITIL 4 Specialist: Acquiring & Managing Cloud Services

ITIL 4 Specialist: Acquiring & Managing Cloud Services is designed for professionals who want to understand how organizations evaluate, acquire, govern, manage, and continually improve cloud services. The certification combines IT service management principles with practical cloud sourcing, supplier management, financial management, governance, security, and service optimization concepts.

This course is suitable for IT service managers, cloud professionals, project managers, solution architects, procurement specialists, vendor managers, business analysts, and students who want to build a stronger understanding of cloud service management from a business and service value perspective.

What You Will Learn

• How to identify business requirements for cloud services
• How to evaluate IaaS, PaaS, SaaS, and different cloud deployment models
• How to assess cloud suppliers, contracts, risks, and service levels
• How to manage cloud governance, compliance, security, and shared responsibilities
• How to understand cloud costs, consumption, financial management, and value
• How to reduce vendor lock-in and improve portability
• How to monitor, optimize, and continually improve cloud services
• How ITIL principles support cloud sourcing and digital transformation

Who Should Take This Course?

This course is especially useful for professionals involved in cloud adoption, digital transformation, IT service management, procurement, supplier management, and technology projects. It can also benefit technical professionals who want to move toward architecture, consulting, governance, or management roles.

Exam Overview

• Exam: ITIL 4 Specialist: Acquiring & Managing Cloud Services
• Questions: 40 multiple-choice questions
• Duration: 90 minutes
• Passing Score: 65%
• Exam Type: Closed book
• Certification Body: PeopleCert