ITIL 4 Practitioner: Information Security Management

ITIL 4 Practitioner: Information Security Management is designed for IT professionals who want to understand how information security can be effectively integrated into IT service management. The certification focuses on protecting the information an organisation needs to operate while balancing security controls, business objectives, service value, risk, compliance, and operational requirements.

This course page provides study and exam-preparation resources for candidates preparing for the ITIL 4 Practitioner Information Security Management exam. It is suitable for IT service managers, project managers, security professionals, service owners, system administrators, risk and compliance specialists, and students who want to develop a stronger understanding of information security within the ITIL framework.

What Does the Exam Cover?

The exam focuses on the practical application of the Information Security Management practice. Candidates should understand how security responsibilities, processes, technology, suppliers, risks, controls, and continual improvement work together within an organisation’s service value system.

• Purpose and scope of the Information Security Management practice
• Confidentiality, integrity, availability, authentication, and non-repudiation
• Threats, vulnerabilities, risks, controls, risk treatment, and residual risk
• Information security incident management
• Security audits, reviews, and continual improvement
• Roles and responsibilities of security managers and other stakeholders
• Information, technology, automation, partners, and suppliers
• ITIL capability development and guiding principles

ITIL 4 Information Security Management Exam Details

• Exam Provider: PeopleCert
• Number of Questions: 20
• Exam Duration: 30 minutes
• Passing Score: 65% (13 correct answers out of 20)
• Exam Type: Closed book
• Question Format: Objective-test multiple-choice questions

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