QUESTION 1
Which port in customer deployment provides connectivity to cloud-connected UC services?
A. 80
B. 443
C. 8080
D. 8443
Correct Answer: B
QUESTION 2
An administrator is troubleshooting a media quality issue, such as one-way audio and/or choppy audio in a Cisco Unified Communications network that contains Cisco UCM, Cisco Voice Gateways, and Cisco Unified Border Elements. Which two actions are essential to isolate and resolve the issue? (Choose two.)
A. Capture and analyze RTP packet streams at multiple network points to identify packet loss or jitter.
B. Verify that IP routing is enabled on Cisco IOS gateways to prevent one-way audio issues.
C. Increase the codec bandwidth allocation in Cisco UCM Region settings to improve video quality.
D. Assign full administrator roles in Cisco UCM to all users to ensure proper device registration.
E. Disable echo cancellation features on endpoints to eliminate audio distortion.
Correct Answer: AB
QUESTION 3
A financial Webex Calling Org wants to block spam and fraudulent calls and only present calls from verified callers to their employees. Which parameter in the SIP P-Asserted-Identity header from the terminating service provider is used to determine a fraudster call?
A. Spam parameter
B. verstat parameter
C. Caller-id parameter
D. Fraud parameter
Correct Answer: B
QUESTION 4
Which DSCP value must be used when configuring QoS for call signaling?
A. DSCP 24
B. DSCP 28
C. DSCP 32
D. DSCP 46
Correct Answer: A
QUESTION 5
A customer has Cisco Webex Messaging implemented and wants to disable Animated GIFs to meet compliance. What is needed to accomplish the task?
A. Standard Pack for Control Hub
B. Pro Pack for Control Hub
C. Standard Pack for Webex Messaging
D. Pro Pack for Webex Messaging
Correct Answer: B
QUESTION 6
An administrator must ensure that all participants entering a Webex Meeting are held in a lobby until the host explicitly admits them. Which setting must the administrator configure for the meeting or site?
A. Set a password requirement for joining meetings.
B. Configure the “Automatically lock meeting” option.
C. Enable automatic recording for all meetings.
D. Enable the “Enhanced security for joining meetings” feature, including a lobby.
Correct Answer: D
QUESTION 7
An administrator is trying to set up call routing based on specific requirements around the business hours and days of their customer. Which types of features can operating modes be assigned to modify their call handling behavior in Webex Calling?
A. call queues, hunt groups, and AutoAttendants
B. only individual user extensions and personal voicemail greetings
C. only external PSTN gateways and SIP trunks
D. conference rooms and meeting spaces
Correct Answer: A
QUESTION 8
What is the primary function of operating modes in Webex Calling?
A. They prioritize emergency calls over standard business calls during peak hours.
B. They dictate the type of codec used for calls based on network conditions.
C. They enable users to manually switch their call forwarding preferences throughout the day.
D. They allow administrators to define different call routing behaviors for a location or group based on time schedules.
Correct Answer: D
QUESTION 9
An engineer is implementing LDAP synchronization on a Cisco UCM cluster to synchronize users from the OU=Engineering,DC=company,DC=com user search base and needs the LDAP Attribute for User ID to match with the telephoneNumber of each user. Which action accomplishes this goal?
A. Change uid attribute to fit to telephoneNumber on the Active Directory server configuration.
B. Configure “CN=telephoneNumber OU=Engineering, DC=company, DC=com” user search base on the Cisco UCM LDAP directory configuration.
C. Enter the telephone number in the name field for each user on the Active Directory side.
D. Set LDAP Attribute for User ID to telephoneNumber in the Cisco UCM LDAP system configuration.
Correct Answer: D
QUESTION 10
An administrator wants to simplify internal dialing by allowing users to dial a short 3-digit code (e.g.,”888″) instead of a full 10-digit number to reach a specific department. Which feature in Webex Calling is appropriate to implement this code?
A. implementing a calling search space from Services > Calling > Call processing
B. using a translation pattern for short number dialing from Services > Calling > Call Routing > Translation Pattern
C. adjusting the outbound dial digit settings from Management > Locations > Select Location > Calling > Internal dialing
D. configuring a new route pattern from Services > Calling > Features > Route pattern
Correct Answer: B
QUESTION 11
A global cybersecurity firm has a significant on-premises infrastructure, including several Cisco Unified Border Elements acting as local gateways for PSTN connectivity in various regional offices. Which requirement is true when configuring a certificate-based trunk in Webex Calling?
A. Wildcard certificates are required for certificate-based trunks.
B. Webex Calling SBC uses a username and password for authentication.
C. The SBC FQDN must match the common name in the certificate.
D. Certificate-based trunks cannot coexist with registration-based trunks in the same route group.
Correct Answer: C
QUESTION 12
A new department administrator is overseeing only Collaboration services. Which two actions must be taken to properly delegate administrative responsibilities when assigning organization account roles in Cisco Webex Control Hub? (Choose two.)
A. Assign the location administrator role to a user who already has other admin roles.
B. Ensure full administrators assign roles to users to share accountability and streamline management.
C. Sign in to Control Hub, go to Management > Users, select a user, and assign one or more administrator roles.
D. Require all users to have full administrator privileges to manage licenses and policies.
E. Assign multiple administrative roles to a user without reviewing their existing service roles.
Correct Answer: BC
QUESTION 13
An organization requires that all Webex Messaging content be discoverable for legal and compliance purposes. Which feature must an administrator enable or configure to allow for the export and search of message data?
A. external communication settings
B. message retention policies and e-discovery
C. integrations with third-party applications
D. end-to-end encryption for spaces
Correct Answer: B
QUESTION 14
An engineer is configuring Cloud Meetings. The engineer wants to require users to have a virtual background for external meetings. The engineer already navigated to Control Hub > Organization Settings > Virtual Backgrounds and enabled the “Allow virtual backgrounds” slider. Which action completes the configuration?
A. Disable the slider for “Enforce virtual backgrounds” under the “Internal meetings and video calls” column.
B. Enable the slider for “Enforce virtual backgrounds” under the “Internal meetings and video calls” column.
C. Disable the slider for “Enforce virtual backgrounds” under the “External meetings” column.
D. Enable the slider for “Enforce virtual backgrounds” under the “External meetings” column.
Correct Answer: D
QUESTION 15
A solutions architect is designing a Cisco UCM solution for a large enterprise consisting of hub and spoke clusters as well as global dial plan catalog. Which Cisco UCM service must be activated?
A. Cisco Intercluster Lookup Service
B. Cisco Extended Functions
C. Cisco Location Bandwidth Manager
D. Cisco CallManager
Correct Answer: A
QUESTION 16
In a Cisco UCM version 15 environment, a user reports that calls to external numbers with a specific prefix fail intermittently during peak hours. Which aspect should the administrator check to identify if the dial plan is misconfigured using the Real-Time Monitoring Tool?
A. CPU utilization on the Cisco UCM server during call attempts
B. CTI port states displayed in RTMT monitoring
C. registration status of all IP phones in RTMT
D. call trace logs showing the dialed number and matched route pattern
Correct Answer: D
QUESTION 17
Which Webex Suite service facilitates a user that wants to make and receive business calls directly from their Webex application, integrating with their organization’s phone system?
A. Webex Contact Center
B. Webex Meetings
C. Webex Messaging
D. Webex Calling
Correct Answer: D
QUESTION 18
A Webex Calling customer recently closed a small branch office and is planning to delete that location from their organization. Which condition must be met before a location that contains users or workspaces configured for Webex Calling can be deleted?
A. The location must be assigned to a workspace.
B. The location must be set as the default location.
C. The Webex Calling license must be removed from the users and workspaces.
D. The location must be renamed.
Correct Answer: C
QUESTION 19
Which Cisco UCM upgrade approach updates only the application layer without changing the underlying operating system?
A. direct standard upgrade
B. install with data import
C. direct migration
D. direct refresh upgrade
Correct Answer: A
QUESTION 20
An administrator is configuring Entra ID synchronization with Cisco Webex Control Hub using SCIM. Which two actions must be taken to enable user synchronization and attribute mapping? (Choose two.)
A. Use the Entra ID Wizard App in Control Hub to map user attributes.
B. Import Entra ID verified domains into Control Hub for domain validation.
C. Disable auto-sync after the initial configuration completes.
D. Manually create user accounts in Webex Control Hub before synchronization.
E. Authenticate your Entra ID admin account to grant tenant-wide admin consent.
Correct Answer: BE
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