QUESTION 101
An employee is on a business trip and needs to upload daily conferences and meetings to the company’s intranet. The uploading process is successful but was faster in the past Which of the following is the most likely reason for the slowdown?
A. Wireless is turned off.
B. 5G is disabled.
C. Roaming is turned on.
D. Data is being throttled.
Correct Answer: D
QUESTION 102
Which of the following describes an advantage of mini-LED displays over OLED displays?
A. Increased contrast
B. No backlight
C. Improved viewing angle
D. Decreased burn-in
Correct Answer: D
QUESTION 103
Two workstations are connected to a LAN that does not have internet access. A user reports that they are unable e to access a network service after a power outage. The web page warns the user that the site is insecure. Which of the following will most likely resolve the certificate error? (Select two).
A. Renewing the SSL certificate
B. Setting the system date and time in the BIOS
C. Replacing the CMOS battery
D. Adjusting the browser security settings
E. Opening the HTTPS port on the workstation’s firewall
F. Scanning the LAN for unauthorized devices
Correct Answer: BC
QUESTION 104
A technician must install additional RAM in a desktop computer. Which of the following types of RAM will the technician most likely use?
A. Static
B. ECC
C. DIMM
D. Registered
Correct Answer: C
QUESTION 105
A technician builds a workstation. When the technician starts up the workstation, the technician notices a burning smell. During POST, the workstation shuts down. Which of the following is most likely the cause of these issues?
A. The technician did not properly ground the workstation.
B. The technician chose the wrong type of RAM.
C. The technician did not connect power to the exhaust fan.
D. The technician did not apply thermal paste.
Correct Answer: D
QUESTION 106
An end user is printing, but the image is being cut off because the paper is too small. The user did put the correct type of paper in the printer. Which of the following should the user change first?
A. The image size
B. The quality of the image
C. The tray settings
D. The file type
Correct Answer: C
QUESTION 107
Which of the following technologies is most used in portable devices?
A. ECC
B. RAID
C. SATA
D. SODIMM
Correct Answer: D
QUESTION 108
A technician needs to build a computer that can tolerate high CPU utilization and graphics usage. Which of the following components provides the best benefit for the computer?
A. Liquid cooling
B. Advanced RISC
C. x86 processor
D. Hardware security module
Correct Answer: A
QUESTION 109
A user reports that when scanning or copying from an MFP, lines appear to be running down the paper. The technician examines the printer and determines that it is processing jobs properly. Which of the following should the technician do to resolve this issue?
A. Replace the transfer roller.
B. Remove the pickup rollers.
C. Clean the glass bed.
D. Apply a maintenance kit.
Correct Answer: C
QUESTION 110
Which of the following record types is used to create an alias for a domain?
A. CNAME
B. AAAA
C. TXT
D. A
Correct Answer: A
QUESTION 111
A user’s smartphone is unable to connect to the office W-Fi network after the user returns from a business trip. The user needs immediate access to the company’s internal applications to complete urgent tasks. Which of the following should the support technician do to resolve the smartphone’s connectivity issue?
A. Forget the network and reconnect using the correct credentials.
B. Check if the Wi-Fi router is functioning by connecting another device.
C. Update the phone’s operating system to the latest version.
D. Verify whether the office Wi-Fi has reached its maximum number of connections.
Correct Answer: A
QUESTION 112
A user is trying to print diagrams on 11in x 17in (28cm × 43cm) paper. The correct paper is in the printer, but the printer prompts the user to insert paper. A technician assisting the user successfully prints the diagram to a different printer that is the same model. Which of the following is the most likely cause of this issue on the user’s printer?
A. Tray settings
B. Incorrect driver
C. Connectivity issues
D. Insufficient permissions
Correct Answer: A
QUESTION 113
Which of the following DNS records displays the destination of incoming email on a domain?
A. CNAME
B. TXT
C. MX
D. AAAA
Correct Answer: C
QUESTION 114
Which of the following should a technician check when the display of a computer is flickering?
A. LCD type
B. Refresh rate
C. Screen resolution
D. Pixel density
Correct Answer: B
QUESTION 115
A customer has several bare-metal servers running a mix of Windows, Linux, and Unix OSs. The customer wants to consolidate the servers but is concerned about server isolation and compatibility. Which of the following solutions should a technician recommend?
A. IaaS
B. Containers
C. Type 2 hypervisor
D. VDI
Correct Answer: C
QUESTION 116
Which of the following describes an environment in which virtual machines are hosted on premises and in a cloud?
A. Hybrid
B. Public
C. Private
D. SaaS
Correct Answer: A
QUESTION 117
Which of the following services are typically provided by a networked host to facilitate file sharing across different OSs? (Select two).
A. NTP
B. SMB
C. IMAP
D. FTP
E. RDP
F. LDAP
Correct Answer: BD
QUESTION 118
A user wants a printer set up for scan-to-email functionality. Which of the following should be configured on the printer to fulfill this request?
A. SMS
B. SMTP
C. SFTP
D. SMB
Correct Answer: B
QUESTION 119
An end user is able to send emails but not receive them. Which of the following settings should a technician check first on the user’s laptop to troubleshoot the issue?
A. DNS
B. SMTP
C. IMAP
D. DMARC
Correct Answer: C
QUESTION 120
Which of the following is commonly used to enable payments by smartphone?
A. NFC
B. USB
C. MDM
D. Bluetooth
Correct Answer: A