ITIL Transformation (Version 5)

ITIL Transformation (Version 5) is an advanced ITIL certification designed for professionals who want to understand how organizations plan, govern, deliver, and sustain successful digital and business transformation.

This course focuses on the practical capabilities required to move from transformation strategy to measurable outcomes. Learners explore topics such as the ITIL Transformation Model, governance, organizational change, value creation, continual improvement, transformation patterns, measurement, value stream mapping, and the role of artificial intelligence in modern transformation initiatives.

The certification is particularly relevant for IT service managers, project managers, program managers, product managers, consultants, change leaders, and professionals involved in digital transformation or organizational improvement.

By preparing for the ITIL Transformation Version 5 exam, candidates can strengthen their understanding of how people, processes, technology, governance, and strategic objectives work together to create sustainable change.

ITIL Transformation Version 5 Exam Overview

• Exam Format: Multiple-choice questions
• Number of Questions: 40
• Exam Duration: 90 minutes
• Passing Score: 70%
• Exam Type: Open book
• Exam Provider: PeopleCert

This course is suitable for candidates who already have a foundation in ITIL and want to develop deeper knowledge of transformation leadership, governance, execution, measurement, and continual improvement.

For a more detailed overview of the certification, exam topics, preparation strategy, and career value, read our ITIL Transformation Version 5 Certification Exam Guide.

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