ITIL Strategy (Version 5)

ITIL Strategy (Version 5) is an advanced ITIL certification designed for professionals who want to strengthen their understanding of strategic planning, digital transformation, governance, operating models, and value-driven decision making.

This course helps candidates understand how organizations develop, implement, and continually adapt strategy in complex digital environments. Key topics include the ITIL Strategy Management Model, strategic alignment, portfolio and investment decisions, risk and resilience, AI-aware decision making, and the relationship between business objectives and digital capabilities.

The ITIL Strategy Version 5 exam currently consists of 40 multiple-choice questions, lasts 90 minutes, is open book, and requires a 70% passing score. Candidates should already hold an eligible ITIL certification and complete the required accredited training before taking the exam.

This course is suitable for strategy managers, IT managers, service management professionals, programme and portfolio managers, digital transformation specialists, consultants, architects, and candidates preparing for technology leadership roles.

Use this course to review the major exam objectives, reinforce your understanding of strategic management concepts, and build the confidence needed to apply ITIL Strategy principles in both the certification exam and real-world business environments.