ITIL Product (Version 5)

ITIL Product (Version 5) is an advanced ITIL certification designed for professionals who want to develop a deeper understanding of modern digital product and service management. The certification focuses on how organizations can manage products throughout an integrated lifecycle, from initial discovery and design through acquisition, build, transition, operation, delivery, and support.

This course is suitable for product managers, service managers, project managers, DevOps professionals, IT operations specialists, business analysts, architects, and students who want to strengthen their knowledge of the ITIL Product and Service Lifecycle and prepare for the official ITIL Product Version 5 exam.

What You Will Learn

• The purpose and structure of ITIL Product (Version 5)
• The eight-stage Product and Service Lifecycle
• Digital product and digital service management
• Human-centered design and product discovery
• Supplier, acquisition, and sourcing considerations
• Build, testing, automation, and DevOps concepts
• Transition and operational readiness
• Service delivery, support, and continual improvement
• AI and automation in modern product management
• Value streams, collaboration, governance, and measurement

ITIL Product (Version 5) Exam Details

Who Should Take This Course?

This ITIL Product Version 5 course is ideal for professionals who work with digital products, IT services, business transformation, service delivery, product ownership, software development, or technology operations. It is also valuable for learners who are building a broader ITIL Managing Professional certification path.

By studying the ITIL Product framework, candidates can develop a more complete understanding of how product management, service management, DevOps, customer experience, suppliers, operations, and continual improvement work together to create sustainable business value.

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