ITIL 4 Practitioner: Supplier Management
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Byadmin
This practice focuses on ensuring that suppliers and their performance are managed effectively so they can support the consistent delivery of quality products and services. It is especially relevant for professionals working with cloud providers, managed service providers, software vendors, outsourcing partners, technology suppliers, and other external service organizations.
What You Will Learn
- How to develop and support effective supplier management strategies
- How to evaluate, select, and manage suppliers
- How to manage supplier relationships and contractual agreements
- How to monitor supplier performance and service levels
- How to identify and manage supplier-related risks
- How Supplier Management supports service quality and business value
- How Supplier Management works with other ITIL practices
- How to support continual improvement of supplier performance
Who Should Take This Course?
This course is suitable for IT service management professionals, supplier managers, vendor managers, service delivery managers, procurement professionals, IT managers, cloud service professionals, project team members, and candidates who want to strengthen their understanding of supplier and third-party service management.
ITIL 4 Practitioner: Supplier Management Exam Overview
- Questions: 20 multiple-choice questions
- Duration: 30 minutes
- Pass Mark: 65%
- Minimum Score: 13 correct answers out of 20
- Exam Type: Closed book
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